CUSTOMER SERVICE ADMINISTRATOR

  • Full Time
  • Cheshire

Commercial

Our leading client based in Crewe, Cheshire are seeking Customer Service Administrators to work within their E-Commerce team.

Temp to perm positions available  – 40hrs per week   –  Working 5 days over 7

9.30-6.00 (Mon-Fri)

Every other weekend with a day off in the week – would be a Sat or Sun (Hours: Sat 9.00-5.00, Sun 10.00-5.00)

What we are looking for :

  • Customer Service Background
  • Good PC skills, Microsoft proficient
  • Experience in contacting customers via email, and phone
  • Good team player, but can work alone and use own initiative
  • Strong communication skills
  • Ability to show empathy
  • Good Time management skills
  • Confident in making decisions, based on company guidelines
  • Experienced with EBAY selling and buying highly advantageous
  • Communicating with customers via email
  • Dealing with queries regarding anything customer related e.g.
  • Delivery, problems with order, refunds and replacement, invoice requests, payment checking, faulty products

Our client is seeking customer orientated candidates who are free for an immediate start in August. If you are service lead and like to ensure that the customer journey is exceptional, please call to find out more 01782 712230

To apply for this job email your details to Keeley.324E33743.0@applythis.net