CUSTOMER SERVICE ADMINISTRATOR

  • Full Time
  • Cheshire

Commercial

Our leading client based in Crewe, Cheshire are seeking Customer Service Administrators to work within their ever growing team.

Permanent and Temporary to permanent positions available  – 40hrs per week   –  Working 5 days over 7

FLEXIBLE HOURS between 8.00am-7.00pm (Monday – Friday)

Every third week will involve working a Saturday or a Sunday (Hours: Sat 9.00-5.00, Sun 10.00-5.00)

What we are looking for :

  • Customer Service Background
  • Good PC skills, Microsoft proficient
  • Experience in contacting customers via email, phone and live chat
  • Good team player, but someone who can work alone and use their own initiative
  • Strong communication skills
  • Ability to show empathy
  • Good Time management skills
  • Confident in making decisions, based on company guidelines
  • Experienced with EBAY selling and buying highly advantageous
  • Dealing with queries regarding anything customer related e.g. Delivery enquiries, problems with orders, refunds and replacement, invoice requests, payment checking, faulty products etc

Our client is seeking a number of customer orientated candidates who are free for an immediate start. If you are service lead and like to ensure that the customer journey is exceptional, please call to find out more 01782 712230

To apply for this job email your details to Keeley.525B58895.0@applythis.net