CUSTOMER SERVICE ADMINISTRATOR

Commercial

This is a great opportunity for a motivated and enthusiastic Customer Service Administrator. You’ll be part of an excellent working environment in which we provide continuous support, incentives for all staff and career progression.

Key Duties

  • Answering and transferring calls to the relevant department
  • Process Sales Orders with accuracy
  • Receiving orders by telephone, email and fax and processing using SAP
  • Ensure customers are informed of delivery dates and any changes to their order
  • Input customer data in to the CRM
  • Running daily and weekly progress reports
  • Raise Quotes
  • Various administration duties including scanning, typing, filing, photocopying and housekeeping of files
  • Ad hoc duties as required

Required

  • Excellent written and verbal communication skills
  • Good telephone manner and email etiquette
  • Exceptional organisational skills with ability to problem solve efficiently
  • Excellent attention to detail and accuracy
  • Working knowledge of Microsoft Office packages i.e. Outlook, Word and Excel
  • Excellent organisational and time management skills

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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Job Type: Temp to perm 

 

To apply for this job email your details to SafinaB.01C6A1270.0@applythis.net