Customer Service Administrator

Commercial

Our client currently has an exciting opportunity to join the Team in a busy, varied role processing all Customer orders in accordance with KPI requirements. The role requires the following: 

  • Ensure the accurate pricing of estimates and liaise with the Inspection Teams to ensure consistency for the Customer  
  • Monitor quotes 
  • Liaise with partners to establish best routes of repair 
  • Process Customer requirements and ensure system is updated at all stages with accurate information  
  • Maintenance of accurate customer reports 
  • Precise data entry 
  • Monitor outstanding queries and take relevant action 
  • Administrative support for operations as required 
  • Ad hoc duties as and when required  

  

Required:

  • Ability to communicate with customers, via telephone and email in a professional and proficient manner 
  • Strong planning and organisational skills with a keen eye for detail 
  • A positive and amenable character in challenging situations 
  • An excellent team player but also able to use initiative and work alone 
  • Have a flexible approach to the changing demands of the role 
  • Resourceful and a good decision maker 
  • Proficient in Excel and Outlook  
  • Knowledge of Navision would be beneficial 

  

Temp to Perm! Hours: Working Monday – Friday 09.00-17.30

 

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

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To apply for this job email your details to SafinaB.61C7D1376.0@applythis.net