Transport Administrator – Nantwich

Commercial

A fantastic opportunity has arisen to join a well established and ever growing Logistics company based in Nantwich. They are looking for a Transport Administrator to join their team.

Job Summary: To support the smooth running and profitability of the Transport function

Days and Hours of work: Working on a 4 on 4 off basis from 7am-7pm

Amongst other duties the successful candidate will be required to;

  • Build documents in the SAP system to ensure correct charges are allocated to the customer.
  • Build documents in the SAP system detailing the delivery point, delivery date and time.
  • Liaise with drivers to ensure backhaul arrangements are communicated.
  • Communicate with drivers to ensure backhaul collections have been made.
  • Liaise with customers to confirm the details of orders and collections.
  • Build professional relationships with customers and potential customers.
  • Liaise with third party hauliers to assist with backhaul loads where required.
  • Provide accurate and timely reports on all collections and deliveries.
  • Proactively manage the allocated backhauls through communication with the drivers to ensure all delivery/ collection times can be met and to problem solve and manage the situation when they cannot.
  • Consider the impact of all decisions on the service level to the customer to ensure the highest level of customer service is provided at all times.

Required Skills and Qualifications:

  • Have strong communication skills both written and verbal.
  • Be proficient in IT, Excel and Word.
  • Be proactive in their approach to work.
  • Be able to prioritise their own workload.
  • Have strong attention to detail.
  • Have the ability to work under pressure and to tight deadlines.
  • Work effectively as part of a team.
  • Have previous experience of a customer service role.
  • Have the ability and willingness to problem solve.

Whilst not essential,  geographical knowledge of the UK and previous experience of working with SAP would be highly advantageous.

Benefits

  • £250 attendance bonus per annum.
  • Workplace pension scheme.
  • 33 days holiday (pro-rata).

To apply for this job email your details to Keeley.91B7EC6C9.0@applythis.net