Account Coordinator

  • £10.50 - 11.00 per hour
  • Peterborough, Cambridgeshire, England




We are working with an independent company based in the heart of Peterborough for the recruitment of 4x funding coordinators to undertake a telephone campaign to call through a large existing customer base, where you will be ascertaining as to whether these customers would like to know more about the service, they have lapsed their memberships or they would like to support with other areas of the business.

The customers are players or previous players of the veteran lottery, which currently has circa 80k players and raises in excess of £10m per annum for charity! This is a fantastic cause and will enable the business to expand and generate more funding.

Your main role will be to;

  • Call previous supporters trying to get them back on board.
  • Call current supporters thanking them and trying to upsell additional products.
  • Call current supporters to say thank you and provide an update.

Ideally you will have experience in customer service and outbound sales as you will be making out bound calls, building a rapport and engaging with customers.

The project will last between 12-40 weeks and we would love for people to start as soon as possible! This is a really exciting and rewarding role

The working day will be,


Early shift           1100hrs – 1430hrs

Break                   1430hrs – 1500hrs

Late Shift            1500hrs – 1830hrs (not Fridays)


Early shift           1100hrs – 1430hrs

So the full time week will be 31.5 hours but, the days/ hours can be flexible and the company are happy for potential candidates to select their own working week from those shifts available as long as we knew in advance.

Please get in touch with Hannah on 01782 712 230 or email

Job ID: 4731157 / Job Reference: HW ACCCOORD

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