You will need to bring with you:

• Up to date CV to help us identify your skills and experience.
• relevant certificates or licences
• Passport or full birth certificate

If you are looking for temporary work you will also need to provide the additional information:

• National Insurance Number
• Bank Details
• Reference contacts would also be useful and help us to place you into work quicker if you are seeking temporary work.

You will also be asked to complete an application form, your registration may take 45 minutes to an hour so please allow this time so our consultants can really find out what kind of roles you are seeking.

To register with KPI you will need:
– Proof of ID – full passport or birth certificate ( we do not accept driving licences)
– Proof of address
– Your National Insurance Number
– Your right to work in the UK
– Bank Details

Yes of course! You can put yourself forward for as many roles, that we believe are suitable for you, as you want. If you get offered more than one position then the choice is yours!

If you have a question about your pay, or think your pay is not correct, please email Payroll@kpir.co.uk with your name, phone number, email, dates under query worked, company worked for and location. You will receive a response within 1 working day of sending this query.

No, Never! Our KPI team will always ask your permission first and make sure that you are happy to be put forward to a company before sending your CV over to a client. If you don’t want us to, then we won’t. It is as simple as that!

We acknowledge all applications via e-mail, if we think that you are suitable for the role then we will contact you to discuss the role within 2 to 3 working days. If we have not contacted you by then it could be that we felt you were unsuitable for the role or that we have not received your CV.

Here at KPI we take complaints seriously. You can raise any complaints you have by emailing marketing@kpir.co.uk and one of our managers will be in touch to help resolve the issue.

Yes you do! We can tell you how much holiday entitlement you have accrued if you email your local consultant. In accordance with the Governments Working Time Regulations, you are entitled to 5.6 weeks’ paid holiday each leave year (the holiday year runs from when you join KPI). A weeks’ holiday will be the equivalent to your ‘normal’ working week. We can tell you how much holiday entitlement you have accrued if you email your local consultant.  Please note holiday pay cannot be carried over to the next year.

Bank Holidays are part of your holiday accrual and if you wish to be paid for a Bank holiday then you need to request a paid holiday.  Contact your local branch.

Yes you will receive a pension contribution whilst you work through KPI Recruiting. KPI has chosen to use NEST to help you save for your retirement. After 12 weeks in employment with KPI and depending on your age and earnings you may be automatically enrolled into NEST. If you are enrolled into NEST, you will receive an information pack in the post. You and KPI will pay minimum contributions based on a percentage of your pay, but if you want,

• you can add more to your pension, or
• you can opt out of pension payments

To log in to you NEST Pension account, click here. For instrcutions on how to Opt Out, click here. 

Don’t worry, you can complete a P46, which we use to inform the tax office of your status.  this usually means you will be on a basic rate tax code so if you do get your P45 then let us have it as soon as possible.

The current National living and minimum wages are as follows;

Wage band	Current rate (from 1 April 2023)
Age 21 or over (National Living Wage)	£11.44
Age 18 - 20 rate	£8.60
Age 16 - 17 rate	£6.40
Apprentice rate	£6.40

Is KPIs recruitment service free to candidates?

Yes, KPI Recruiting offers a completely FREE recruitment service to candidates in line with UK law. It is illegal in the UK for recruitment agencies to charge fees to people seeking work, except in certain situations such as entertainment and modelling agencies of which KPI is not one, therefore we do not charge candidates for our service. If you believe you are being charged for a recruitment service illegally as a candidate, you can make a complaint direct to the agency or the REC (the Recruitment industry body) here.