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Your specialist commercial recruitment partner
KPI Commercial is a well-established office recruitment agency who have helped build teams, source managers and recruit staff since 2008. As part of the KPI Recruiting group we supply staff solutions for some of the UK’s biggest brands from our 9 regional offices across the UK, recruiting for:
- Short & long-term temporary roles
- Permanent positions
- Temp to perm jobs
- Fixed-term contracts
The jobs market has changed. Recruitment is tighter and more competitive than ever before with candidates demands altering significantly in the last five years. With KPI Commercial's recruitment process outsourcing, you can navigate the new recruitment landscape and access people who are not always available on the open jobs market.
With experienced recruiters, huge social networks, powerful search technology and unique pools of candidates, KPI Commercial has the power to find your ideal applicants.
We work hard understand your vacancy and your business, so we can find best fit candidates with the right skills, personality and culture to fit in with your existing team and values. Our comprehensive recruitment process ensures we find the right candidate for your business. KPI Commercial’s skilled teams will guide you through the recruitment journey from start to finish to ensure your hiring process is as effective as possible:
- skills gap analysis
- salary benchmarking
- creating job specifications
- candidate attraction campaigns
- interviewing techniques
- candidate feedback
- onboarding
Available vacancies include; Administrators, Accounts, Credit Control, Purchase Ledger, Finance Controllers, Marketing Assistants, Executives and Managers, Data Entry, Receptionists, Customer Service Advisors, Business Development Executives, Team Leaders, HR, Sales Executives, Managers, Health & Safety, Payroll, Buyers, Compliance, Personal Assistants, Stock, Quality, Transport and many more.
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KPI's 25-stage recruitment process is totally comprehensive, which is why our service delivers.
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Helpdesk Administrator
Helpdesk Administrator
Location: Bolton
Duration: Temporary Ongoing
Pay Rate: £12.21ph
Hours: Monday – Friday, 9am – 5pm
Key Duties
- Contract Support, Word, Excel, PowerPoint, (Microsoft project and vision an advantage)
- Implement good processes regarding storage of information (timesheets, annual leave, sick leave, quotes, purchase orders, consumable spend etc)
- To be a central point of contact for all suppliers
- To coordinate subcontracted works and ensure works are correctly allocated to the best displaced supplier
- To liaise with suppliers, instructing works and acting as a first point of response
- To lead on supplier communications through telephone, email and CAFM (Computer Aided Facilities Management) system-based communication tools
Key Skills Required:
- Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint; Project and Visio advantageous
- Excellent organisational and administrative skills
- Strong communication skills, both verbal and written
- Ability to manage supplier relationships effectively
If you are interested in this position please apply directly or email your CV over to EllieC@kpir.co.uk. You can also call Ellie on 01270589943.
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HR Manager
HR Manager
Location: Stoke-on-Trent
Hours: Monday to Friday, four days per week or full time
Salary: Dependent on experience
The role:
We are seeking an experienced HR Manager to join our client's growing business. This is a key role, providing expert advice to managers and employees, ensuring compliance with UK employment law, and driving people-focused initiatives that support wider business goals.
The successful candidate will be CIPD Level 5 qualified (or equivalent), with strong employee relations experience, proven knowledge of UK employment legislation, and a track record of managing the full employee lifecycle.
This is an excellent opportunity for a proactive HR professional who thrives in a dynamic environment and is committed to delivering high standards, improving processes, and shaping a positive workplace culture.
Main duties:
- Provide clear HR guidance to managers and employees, ensuring compliance with UK employment law and company policies
- Handle complex employee relations matters such as disciplinary, grievance, absence, redundancy, and retirement fairly and consistently
- Use HR expertise and business insight to support sound, evidence-based decisions
- Lead recruitment and selection from role design and advertising through to onboarding, induction, and probation reviews
- Advise managers on contracts, terms, and conditions while promoting consistency and compliance
- Design, update, and implement HR policies to improve performance, engagement, and organisational effectiveness
- Track retention and turnover, introducing initiatives to boost engagement and reduce attrition
- Produce monthly reports on HR metrics (absence, turnover, recruitment, training) with analysis
- Coach and develop HR team members, building their capability and confidence for future progression
- Lead HR projects supporting organisational change, engagement, diversity, and inclusion
- Contribute to reward and benefits planning in collaboration with stakeholders
- Build trusted relationships with managers, employees, and external partners
- Act as main contact for regulatory bodies, ensuring compliance with employment, H&S, and data protection requirements
About you:
- CIPD Level 5 (or equivalent experience)
- Strong organisational, time management, and attention-to-detail skills
- Commercially minded, aligning HR practice with business priorities
- Knowledge of UK employment law, with proven practical application
- Experienced in coaching, training, and developing others
- Proficient in HR systems and processes
- Collaborative team player with a positive, proactive approach
Interested? Call Meg on 01782 712230 or email MegW@kpir.co.uk
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Head of Sales
Business Development Manager
Location: Frodsham
Salary: £60,000 - £65,000 + Car Allowance + Monthly Commission
KPI Recruiting Ltd is excited to partner with a thriving company in the Northwest to find a dynamic Business Development Manager. This is an ideal role for someone with a background in facilities management or electrical contracting, ready to work with new and existing clients to propel business growth. With over 30 years of success, the company continues to expand, creating this fantastic new opportunity.
Role Overview:
Working closely with one of the Directors, and will oversee a team of three. This person will play a vital role in executing the sales strategy and enhancing the company’s brand presence.
Key Responsibilities:
- Build and manage your own sales pipeline of potential clients
- Overseeing the team, setting targets and monitoring sales
- Promptly qualify and follow up on sales leads
- Identify and engage decision-makers via calls, LinkedIn, emails, and in-person meetings
- Support and guide new staff and consultants in creating business opportunities
- Negotiate contracts to maximise profitability while ensuring high customer satisfaction
- Stay updated on industry trends, competitor activities, and market insights
- Conduct market research to identify new trends and opportunities
- Collaborate with marketing to implement effective sales and marketing strategies
- Lead client sales meetings and present marketing materials as required
- Consistently exceed sales targets, revenue goals, and activity metrics
- Spend 80% of your time in the field and 20% in-office, focusing on client visits, branch meetings, prospecting, and networking
Ideal Candidate Profile:
- Background in Facilities or Maintenance
- Proven experience in business development or sales
- Skilled at building rapport quickly, both on the phone and face-to-face
- Self-motivated with a strong drive for success
- Excellent team player with strong organisational skills
- Commercially minded with keen attention to detail
- Valid driving license and professional conduct
- Outstanding communication and influencing abilities
- Effective time management skills, with a proactive approach
- People-oriented, ambitious, and driven with a sense of humour
Call Lily on 01270 589 943 or email Lilyj@kpir.co.uk
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Sales Advisor
Sales Advisor
Location: Stoke-On-Trent
Hours: Monday – Friday , 8:30am – 17:00pm
Salary: up to £29,000 per annum
Duration: Permanent
The Role:
Our client is looking for a talented individual to join their dynamic sales team, where you’ll play a key role in a business that values collaboration, shared success, and long-term growth.
Key Responsibilities:
- Review and evaluate new customer enquiries to understand scope and potential opportunities
- Work closely with clients to clarify project needs, interpreting drawings and specifications where required
- Prepare detailed costings and quotations in partnership with suppliers and internal teams
- Share tailored proposals with customers to support their decision-making process
- Contribute to the sales team by assisting with bids, tenders, and accurate pricing information
- Coordinate smooth handovers to the operations team once projects have been confirmed
Skills and Experience:
- Background in developing sales opportunities and delivering excellent customer support, often over the phone, while meeting set deadlines
- Negotiation, upselling, and securing new business skills
- Careful and thorough, with a knack for spotting high-potential leads and focusing on the most valuable opportunities
- Strong at planning and prioritising tasks to stay on top of a busy workload
- Clear and confident communicator, able to build effective relationships with both clients and colleagues
- Familiar with using CRM platforms to track and manage customer interactions
- Proficient in administration and IT, with solid knowledge of Microsoft Office tools
- Comfortable using online platforms and social media for research and business purposes
Interested? Send your CV to MariaP@kpir.co.uk or call us on 01782 712230.
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Sales Estimator
Sales Estimator
Location: Stoke-on-Trent
Hours: Monday – Friday, 8:30am – 17:00pm
Salary: £35,000 to £38,000 dependent on experience
The role:
Join our clients’ lively Sales team and become an important contributor to a business that celebrates collaboration and shared achievements. Guided by knowledgeable Estimating specialists, you’ll take part in costing projects of varying scale, from smaller assignments through to major opportunities.
You’ll also have the chance to be involved in standout projects — including some close to home — where your work will make a visible difference.
Main duties:
- Assess incoming customer enquiries from a commercial perspective
- Determine project needs by reviewing specifications, drawings, and engaging directly with clients
- Prepare and share detailed cost schedules for project requirements in collaboration with colleagues and suppliers
- Deliver proposals to potential clients for their review and decision-making
- Assist the sales team with tenders and provide accurate pricing data
- Conduct project handover sessions with operations once orders are confirmed
About you:
- Proactive, adaptable mindset with eagerness to develop new skills
- Strong negotiation abilities with a focus on achieving positive outcomes
- Skilled in persuasive presentation techniques aimed at securing agreements
- Clear, confident communicator in both written and spoken formats
- Personable, with strong organizational and time-management strengths
- Competent in Microsoft Word and Excel; familiarity with CRM/MRP systems considered a plus
- Two years’ experience preparing estimates in a fabrication or contracting environment
- Holder of a full UK driving licence
Interested? Call Maria on 01782 712230 or email MariaP@kpir.co.uk
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Executive Assistant
Executive Assistant
Location: Stoke-On-Trent
Hours: Monday to Friday, 37.5 hours
Salary: Between £30,000 to £40,000 per annum
The role:
Our client is seeking someone to deliver proactive, high-level administrative and organisational support to the CEO, Directors, Board members, and related groups.
Key Responsibilities:
- Provide comprehensive administrative and organisational support to the CEO and senior leadership team
- Coordinate and prepare board, committee, and leadership meetings, including agendas, papers, minutes, and follow-up actions
- Act as the main contact for directors, chairs, and senior stakeholders, ensuring clear communication and timely responses
- Support governance processes, including audit and compliance requirements
- Build and maintain strong relationships with external partners, patrons, and stakeholders, ensuring effective engagement and communication
- Assist in planning and delivering key events, visits, and stakeholder meetings, working closely with the wider team
- Manage schedules, correspondence, and reporting to ensure leadership priorities and deadlines are met
- Provide secretarial support across projects, ensuring accurate record-keeping and effective progress tracking
Experience and Required Skills:
- Deliver tasks to a high standard, ensuring role requirements are consistently met
- Use CRM and other relevant systems effectively to manage information
- Strive for continuous improvement by following quality assurance processes and best practices
- Contribute to the organisation’s commercial success and overall objectives
- Take part in internal and external meetings, training sessions, and development opportunities as required
- Adhere to all relevant policies, procedures, and working practices at all times
- Engage positively in one-to-one discussions, reviews, and appraisals
- Represent the organisation in a professional manner with colleagues, stakeholders, and external contacts
- Support a collaborative team environment, taking responsibility for issues and assisting colleagues where neede
- Remain adaptable, undertaking additional duties or working from other offices when necessary
Interested? Send your CV to MariaP@kpir.co.uk or call us on 01782 712230
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Administrator
Administrator
Location: Stoke-on-Trent
Hours: Monday to Friday, 8am – 4.45pm
Hourly rate: from £13.00 per hour
The role:
We are seeking a proactive and detail-oriented Administrator to support the smooth running of our clients’ operations. The role will involve managing payroll and invoicing processes, maintaining accurate financial records, supporting health & safety compliance, and providing general administrative assistance across the business. The ideal candidate will be highly organised, adaptable, and confident working across multiple functions, contributing to both day-to-day efficiency and the company’s ongoing growth.
Main duties:
- Process and check wages accurately, ensuring all required information is correct
- Verify plumber submissions for boiler and waste-water unit registrations
- Assist with invoicing, chasing payments, and maintaining financial records
- Keep personnel files accurate, support onboarding, and ensure HR compliance
- Contribute to health and safety practices and process improvements
- Take initiative in identifying improvements and growing with the company
About you:
- Proven ability to manage administrative tasks and stay highly organised
- Background in payroll, invoicing, or financial operations is beneficial
- Understanding of HR procedures and health & safety standards considered an asset
- Strong focus on precision and thoroughness
- Skilled at working with different teams and balancing competing priorities
- Confident using MS Office and other office tools; experience with accounting systems is a plus
Interested? Call Meg on 01782 712230 or email MegW@kpir.co.uk
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Recruitment Advisor
Recruitment Advisor
Location: Fenton
Hours: Monday to Friday, 8.30am – 4.30pm / 9am – 5pm
Hourly rate: £13.00 per hour
The role:
We are seeking a detail-oriented and organisedRecruitment Administrator to support our client’s busy HR and recruitment team. This role will involve providing administrative assistance throughout the recruitment process to ensure a smooth and efficient candidate experience.
Main duties:
- Coordinate and schedule interviews, assessments, and candidate communications
- Advertise job adverts across various job boards and internal systems
- Maintain and update recruitment trackers, spreadsheets, and applicant databases
- Screen CVs and applications, shortlisting candidates where required
- Liaise with hiring managers to support recruitment needs
- Prepare offer letters, contracts, and onboarding documentation
- Provide general administrative support to the HR and recruitment team
About you:
- Previous experience in recruitment administration, HR administration, or a similar role
- Strong organisational and time management skills
- Excellent written and verbal communication abilities
- Ability to work accurately and efficiently under pressure
- Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using recruitment software/ATS
- A proactive, professional, and approachable manner
Interested? Call Meg on 01782 712230 or email MegW@kpir.co.uk
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Regulatory Administrator
Regulatory Administrator
Location: Crewe
Duration: Temporary Ongoing
Pay Rate: Up to £17.00ph (dependent on experience)
Hours: Monday – Friday, 9am – 5pm
Key Duties
- Maintain and process regulatory documentation and records in line with internal requirements.
- Update and manage databases, including codes required for ordering certificates.
- Coordinate the translation of documentation to support compliance needs.
- Raise and track purchase orders relating to regulatory tasks.
- Ensure all work activities comply with company policies, procedures, and health & safety standards.
Key Skills Required
- Minimum of 2 years’ administration experience.
- Proficient in IT software packages (e.g., Microsoft Office, databases).
- Strong organisational and communication skills with attention to detail.
- Ability to manage multiple tasks and work effectively to deadlines.
If you are interested in this position please apply directly or email your CV over to EllieC@kpir.co.uk. You can also call Ellie on 01270589943.
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Senior National Account Manager (DSG)
Channel Account Manager
Hybrid (Holmes Chapel, Crewe)
£30,000 - £35,000 + uncapped commission
Full-time, Permanent
Overview
My client is a leading Telecoms & IT Service Provider based in the North-West, supporting customers nationwide. With a strong reputation for teamwork, service excellence, and continued growth, they are now looking for an experienced Channel Account Manager to join their expanding Sales Team.
This is a fantastic opportunity for a telecoms account manager who is ambitious, proactive, and eager to develop strong partner relationships while helping to grow the channel.
Key Responsibilities:
- Act as the main point of contact for a portfolio of partners
- Build and maintain strong, long-term relationships
- Communicate new products and initiatives to customers
- Accurately manage partner data in the CRM system
- Handle partner queries and feedback efficiently
- Conduct regular account reviews and reduce churn in line with forecasts
- Ensure relationships are managed professionally in line with company values
Ideal Candidate Profile:
- Minimum 2 years’ experience in telecoms (WLR, Hosted, Broadband)
- Track record in Account Management, Sales Account Management, or Channel Account Management
- Strong organisational skills with a proactive, ambitious approach
- Experience with CRM systems (Salesforce, Zoho, HubSpot) and MS Office
- Excellent communication, negotiation, and presentation skills
- Proven ability to manage multiple accounts/projects under pressure
- Customer-focused with experience delivering tailored solutions
- Experience in a busy sales office environment
Benefits:
- Hybrid working
- On-site parking
- Employee discounts & store discounts
- Company events
- Birthday off
- Uncapped commission
Call Willow in the Crewe office 01270-589943 or email your CV to willowd@kpir.co.uk
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