Customer Service Team Manager | Wigan | Permanent | Up to £55,000 DOE

Hours: Monday to Friday, 8.00am–5.00pm

KPI Recruiting are proud to be working with our long-standing client, who are currently looking to recruit a Customer Service Team Manager to join their team on a permanent basis.

You will be responsible for:
• Ensure compliance with company policies, Quality, Health & Safety, and Food Safety standards.
• Manage customer orders from intake to delivery, ensuring accuracy, pricing, and OTIF performance.
• Coordinate with production, logistics, and planning teams to meet customer requirements.
• Manage key accounts to maximise sales, margin, and service levels.
• Handle customer queries including pricing, samples, specifications, and complaints.
• Maintain accurate customer and order data in SAP/ERP systems.
• Support customer account plans and commercial reporting.
• Attend customer reviews and internal commercial meetings (Tier 1).
• Promote digital ordering systems and process improvements.
• Support root cause analysis and resolution of customer claims.
• Work with production teams to improve customer satisfaction and service performance.
• Lead, coach, and develop a small customer service team (1–8).
• Support training, onboarding, and performance reviews.
• Drive continuous improvement in customer service processes and systems.
• Support customer engagement activities and retention initiatives.

The successful candidate will have:
• Experience in a food manufacturing / FMCG / food production environment.
• Background in customer service, commercial, or sales support.
• Strong understanding of order processing, stock control, and production flow.
• Experience using SAP or similar ERP systems.
• Knowledge of OTIF, KPIs, and service performance metrics.
• Ability to manage customer issues and complaints effectively.
• Strong communication and coordination skills across departments.
• Good IT skills (Microsoft Office).
• Experience in or ability to supervise small teams (desirable).
• Organised, detail-focused, and customer-driven approach.
• Understanding of food safety and quality standards.

Benefits include: 25 days plus bank holidays, company pension scheme, and free onsite parking.

APPLY NOW! Contact the Commercial Team on 01942 597215

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be contacted.

INDCOM

SENDCO Opportunity – Outstanding Secondary School | East London
Full-Time, Permanent | September Start | Immediate Interviews Available

Are you an ambitious and passionate SENDCO ready to take the next step in your leadership journey?

An exciting opportunity has arisen for a dedicated SENDCO to join a highly regarded and well-established secondary school in East London, known for its strong academic outcomes, inclusive culture and unwavering commitment to student success.

This is a fantastic opportunity to join a thriving and ambitious school community where SEND provision is genuinely valued and where senior leaders are committed to ensuring every student receives the support they need to flourish.

Why join this school?

Situated within a vibrant and well-connected part of East London, this high-performing secondary school has built a strong reputation for academic excellence, pastoral care and an inclusive ethos that places student wellbeing at the heart of everything it does.

The school offers:

• A highly supportive Senior Leadership Team, committed to developing and strengthening SEND provision across the school.
• Excellent behaviour and a strong learning culture, creating a positive and purposeful environment for both staff and students.
• A diverse and ambitious student community, where inclusion and opportunity are central to school life.
• Strong systems and established processes, allowing leaders to focus on impactful SEND strategy and student outcomes.
• Excellent CPD and career progression opportunities, ideal for experienced SENDCOs or aspiring leaders looking to further develop their expertise.
• A collaborative and welcoming staff culture, where teamwork and professional support are highly valued.
• Excellent transport links, making commuting straightforward from across London and surrounding areas.

The Role

This is a key leadership role within the school, offering the successful candidate the opportunity to make a genuine and lasting impact on students with additional needs.

As SENDCO, you will lead and coordinate SEND provision across the school, working closely with senior leaders, teaching staff, pastoral teams, parents and external agencies to ensure exceptional outcomes for students.

You will oversee the strategic development of SEND, monitor interventions and progress, support inclusive classroom practice and champion high-quality provision across the school.

This role would suit:

• An experienced SENDCO seeking a rewarding new challenge in a high-performing school environment.
• An ambitious aspiring or newly qualified SENDCO with strong SEND experience and a passion for inclusive education.
• A professional with excellent organisational and leadership skills who is committed to ensuring every young person can succeed.

Apply Today

Immediate interviews are available, including for candidates who still need to resign from their current post, so there is still time to secure your next role for September.

INDTEA

SENDCO Opportunity – Independent School | South West London
Salary: £60,000 – £70,000 | Full-Time, Permanent | September Start | Immediate Interviews Available

Are you a passionate and dedicated SENDCO looking for an exciting opportunity within a thriving independent school in South West London?

An exceptional opportunity has arisen for an experienced SENDCO or a newly qualified SENDCO (with a minimum of 3 years’ experience supporting SEND students, ideally within a secondary school setting) to join a highly supportive and inclusive school community committed to helping every student thrive.

This is a full-time, permanent position starting in September, offering the chance to take on a visible and impactful leadership role in a school that genuinely values inclusion, student wellbeing and high-quality SEND provision.

Why join this school?

This is far more than just another SENDCO position — it is an opportunity to join a highly respected independent school where staff wellbeing, professional growth and collaboration are genuinely prioritised.

The school offers an outstanding working environment with:

• A highly competitive salary package of £60,000 – £70,000, dependent on experience and expertise.
• A full-time, permanent role starting in September, providing long-term career stability and progression.
• Small class sizes, allowing for personalised learning, stronger relationships with students and meaningful SEND intervention.
• Excellent student behaviour, creating a calm and purposeful environment where teaching and learning flourish.
• A supportive and established leadership team, committed to collaboration and ensuring staff feel valued and empowered in their role.
• A strong culture of inclusion, where SEND provision is prioritised and students are supported academically, socially and emotionally.
• Excellent CPD and career development opportunities, with staff development seen as a key priority.
• A welcoming and supportive staff culture, where colleagues work closely together in a positive and professional environment.
• Access to excellent facilities and resources, helping teachers and leaders deliver exceptional outcomes for students.
• Free lunch and refreshments provided, helping staff feel looked after throughout the school day.
• Onsite parking available, offering added convenience for staff commuting to and from school.
• A beautiful, well-resourced school environment, offering an inspiring setting for both staff and students.

The Role

The successful SENDCO will lead and coordinate SEND provision across the school, working closely with teaching staff, senior leaders, parents and external agencies to ensure outstanding outcomes for students with additional needs.

Alongside leading SEND provision, the role will involve some teaching responsibilities, delivering targeted learning support through very small class sizes and intervention groups, allowing you to make a genuine impact with students through highly personalised teaching and support.

You will play a key role in shaping SEND strategy, supporting inclusive classroom practice, monitoring student progress and ensuring learners receive the tailored support they need to thrive.

Who are we looking for?

We are keen to hear from:

• Experienced SENDCOs looking for a rewarding new challenge.
• Newly qualified SENDCOs with at least 3 years’ SEND experience, ideally gained within a secondary school setting.
• Professionals who are passionate about inclusive education, collaborative in their approach and committed to making a lasting difference to young people’s lives.

Apply Today

Immediate interview slots are available, so early applications are strongly encouraged.

If you are ready to take the next exciting step in your SEND leadership career, forward your CV to Natasja at KPI Education today to be considered for this fantastic opportunity.

INDTEA

Engineering Manager

North Lancashire

60k - 70k DOE + Bonus + Excellent Benefits

Monday - Friday | 8:00am - 4:30pm

A well established Manufacturing business is looking to appoint an experienced Engineering Manager to lead its on site engineering function. This is a pivotal leadership role with real influence over site performance, culture and long-term strategy.

You'll join a stable, forward thinking organisation where you can make a genuine impact driving reliability, safety and continuous improvement across the operation.

The Role

As Engineering Manager will take full ownership of the engineering department and team. This role is focused on delivering a high performing, reliable plant while embedding a strong safety culture and driving continuous improvement initiatives.

Key responsibilities include:

• Leading health, safety and environmental compliance across engineering
• Driving improvements in machine uptime and reliability
• Managing planned and reactive maintenance through CMMS (SIRE or similar)
• Implementing LEAN / continuous improvement strategies
• Delivering CAPEX projects ( circa £1.5 budget)
• Managing contractors, suppliers, and engineering spend
• Playing a key role within the site leadership team

The Candidate:

• Experienced Engineering Manager from a manufacturing / industrial environment
• Background in process-led Manufacturing
• Proven ability to lead and develop diverse engineering teams
• Strong knowledge of LEAN manufacturing / Six Sigma
• Experience with CMMS systems
• Solid understanding of compliance, H&S, and engineering standards
• Financial awareness including budget and CAPEX management
• Engineering qualification (HND preferred) (electrical bias preferred)
• IOSH   

You'll be a hands on leader in approach, someone who leads with honesty, builds strong relationships and works collaboratively with across the business to deliver results.

Benefits

• Salary up to £69,000
• Discretionary annual bonus of up to 10%
• Private healthcare (family cover)
• Free company products
• Cycle to Work scheme
• Employee discounts portal
• Ongoing training and development opportunities
• Stable, long-term opportunity within an established business
• Real opportunity to influence culture, safety, and team performance

Interested?

Click to apply or send direct to:

Zoe Murray
Principal Recruiter
zoem@kpir.co.uk

07860 145624

#INDENG

Job Title: Engineering Supervisor - Food Manufacturing
Location: Leeds
Salary: £53,000 - £58,000 per annum
Shift: Day Shift, Monday to Friday

About the Role:
Are you a hands-on engineering professional with a passion for keeping production running smoothly? We are seeking an experienced Engineering Supervisor to lead our maintenance team at a thriving food manufacturing facility in Leeds. You will play a key role in ensuring equipment reliability, safety, and efficiency across our production lines.

Key Responsibilities:

• Supervise, coach, and support a team of maintenance engineers and technicians
• Plan and schedule preventative maintenance to minimise downtime
• Troubleshoot mechanical, electrical, and automation issues on-site
• Ensure compliance with health, safety, and food hygiene standards
• Collaborate with production and quality teams to optimise equipment performance

What We're Looking For:

• Proven experience in a supervisory engineering role within food manufacturing or a similar industry
• Strong mechanical, electrical, and maintenance knowledge
• Excellent leadership, communication, and organisational skills
• Ability to drive continuous improvement and maintain high safety standards

Why Join Us:

• Competitive salary: £53,000 - £58,000 per year
• Monday to Friday day shift - no nights or weekends
• Opportunity to lead and develop a skilled engineering team
• Work in a dynamic, fast-growing food manufacturing environment

#INDENG

KPI Recruiting are on the look out for a Production Operative for our client based in Crewe.

Days and hours as a Production Operative are:

• 07:30- 16:30
• Varied working days

The rate of pay as a Production Operative is:

• £12.71p/h

Key Responsibilities as a Production Operative

• Spooling, measuring, and cutting steel wire rope from master reels to specified customer lengths.
• Fitting a variety of end terminations to rope ends using different methods, including hydraulic presses and resin-based systems.
• Supplying and preparing all relevant accessories required for customer orders.
• Labelling, packaging, and preparing goods for safe and secure dispatch.
• Ensuring environmental procedures and company policies are followed at all times, reporting any concerns or issues to management when necessary.
• Maintaining a clean, organised, and safe working environment.
• Assisting with general production and warehouse duties as required.
• Adhering to all health and safety procedures and safe systems of work.

Skills & Experience Required as a Production Operative

Essential as a Production Operative

• Ability to work effectively as part of a small team.
• Good attention to detail and accuracy.
• Ability to follow instructions and work to production schedules.
• Comfortable using hand tools and production equipment.
• Physically fit and capable of manual handling tasks.
• Willingness to undertake heavy lifting and repetitive manual work.

Desirable as a Production Operative

• Previous experience within a manufacturing, production, engineering, or warehouse environment.
• Experience using hydraulic presses or similar equipment.
• Knowledge of wire rope, lifting equipment, or industrial products.
• Forklift licence (if applicable).

Physical Requirements as a Production Operative

• Must be comfortable with manual handling of a minimum of 8kg regularly throughout the shift.
• Heavy lifting may be required as part of daily duties.
• Ability to stand and work on your feet for extended periods.

Working Environment as a Production Operative

• Industrial production and warehouse environment.
• PPE must be worn as required.
• Role may involve exposure to machinery, oils, greases, and workshop equipment.

Personal Attributes as a Production Operative

• Reliable and punctual.
• Positive attitude and strong work ethic.
• Safety-conscious approach to work.
• Flexible and willing to support the wider team when needed

If this sounds like the perfect role for you, call Hayley today on 01270 589943 to secure your spot!

INDWH

Graduate Teaching Assistant | Leeds Secondary School | September 2026 Start

Planning your next move after graduation? Secure a Graduate Teaching Assistant role now and begin the new academic year with purpose — gaining real classroom experience at a thriving Leeds secondary school.

The Role

Starting in September, you'll join a supportive school team and work directly with students across a range of subjects. From 1:1 support to small group interventions, you'll play a genuine role in helping young people progress — while building the skills and confidence to move into teacher training or a wider career in education.

What's on Offer

• Up to £560 per week
• Classroom experience across multiple subjects
• Close mentorship from qualified, experienced teachers
• CPD opportunities throughout the year
• An ideal foundation for a PGCE or career in education, psychology, or youth work

The School

Rated 'Good' by Ofsted, this welcoming Leeds secondary school is known for high standards, excellent pastoral care, and a genuinely collaborative staff culture. It's the kind of place where your contribution is noticed and valued from day one.

About You

• 2:1 degree or above (English, Maths, Science, Humanities, or Psychology are particularly welcome)
• Strong GCSE and A-Level results
• A clear, confident communicator with a talent for explaining ideas
• Enthusiastic, resilient, and committed to making a positive impact

Don't wait until summer — roles like this fill quickly. Click Apply Now to register your interest for September.

INDEDU

Maths Teacher – Secondary School

South West London (Kingston, Richmond & Merton Boroughs)
Inner London Pay Scale + Additional Benefits
Full-Time | Permanent | September Start
KPI Education Partner Schools

Are you a dedicated Maths Teacher passionate about developing confident, resilient and high-achieving learners?

KPI Education is partnering with a number of successful and supportive secondary schools across the Kingston, Richmond and Merton boroughs to recruit ambitious Maths Teachers for permanent September positions. These opportunities are ideal for experienced practitioners and enthusiastic ECTs looking to thrive within strong Maths departments.

About the Schools

Our partner schools are recognised for their strong academic outcomes, excellent student behaviour and commitment to staff development. Maths departments are collaborative, well-resourced and focused on delivering engaging lessons that build confidence, problem-solving skills and academic excellence.

The schools offer excellent mentoring, ongoing CPD and clear progression opportunities for teachers looking to develop their careers within supportive environments.

The Role

Successful candidates will teach Mathematics across KS3 and KS4, with KS5 teaching opportunities available for suitably experienced applicants.

Key Responsibilities

• Plan and deliver engaging and challenging Maths lessons across KS3 and KS4
• Support students in developing strong numeracy, reasoning and problem-solving skills
• Monitor and assess student progress, providing clear and effective feedback
• Differentiate lessons to support students of varying abilities and learning needs
• Prepare students for internal assessments and GCSE examinations
• Maintain positive classroom environments with high expectations for behaviour and achievement
• Contribute to curriculum development and departmental initiatives
• Work collaboratively with colleagues, parents and school leaders to maximise student outcomes

Ideal Candidate

• Qualified Teacher Status (QTS) or on track to achieve QTS
• Degree in Mathematics or a related subject
• Passion for Maths and education
• Strong classroom management and communication skills
• Commitment to raising attainment and supporting student progress
• Ability to contribute positively to a collaborative department culture

Why Apply?

• Join successful and well-supported Maths departments
• Excellent CPD and career progression opportunities
• Supportive leadership teams and positive school cultures
• Opportunity to make a genuine impact on student confidence and attainment
• Permanent, full-time opportunities across sought-after South West London boroughs

If you are an ambitious Maths Teacher looking for an exciting new opportunity this September, apply now through KPI Education.