Customer Service Advisor
Job ID: 6644359
Sandbach, Cheshire, England
£27k - 30k per year
Job Type: Full Time
Duties:
Customer Service Advisor
Sandbach
£27,000 - £30,000 (DOE) + Bonus
Are you passionate about delivering exceptional customer service?
Do you thrive in a fast-paced environment?
Are you happy working in a team environment?
If so, we have the perfect opportunity for you. KPI Recruiting are looking for an experienced customer professional to join a small & friendly team. This is a fast paced environment, and will require a high level of accuracy as you will be processing high volumes of orders daily. We are looking for a dynamic, customer centric candidate, with a proven track record of accurate order processing and the ability to work to deadlines.
Key Responsibilities:
- Process between 30 and 50 orders per day.
- Keep customers informed about their order status and delivery time frames.
- Make adjustments to repeat orders as needed.
- Handle customer inquiries and resolve issues promptly.
- Maintain accurate records of customer interactions and transactions.
- Coordinate with other departments to ensure timely order fulfilment.
- Provide feedback on the efficiency of the customer service process.
- Assist in the development and implementation of customer service policies.
Requirements:
- Experience working in a fast-paced customer service team.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time effectively.
- Proficiency in using customer service software and tools.
For more information call 01270 589 943 or email Lilyj@kpir.co.uk
INDCOM
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted
Apply for this job:
Click here to apply for this job.
Call ‘Lily James’ on: 01782712230
Email hereJob ref: 93900