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Customer Service Advisor

Commercial

Job ID: 6644359

Sandbach, Cheshire, England
£27k - 30k per year

Job Type: Full Time

Duties:

 

Customer Service Advisor

 

Sandbach

 

£27,000 - £30,000 (DOE) + Bonus

 

Are you passionate about delivering exceptional customer service?

Do you thrive in a fast-paced environment?

Are you happy working in a team environment?

If so, we have the perfect opportunity for you. KPI Recruiting are looking for an experienced customer professional to join a small & friendly team. This is a fast paced environment, and will require a high level of accuracy as you will be processing high volumes of orders daily. We are looking for a dynamic, customer centric candidate, with a proven track record of accurate order processing and the ability to work to deadlines. 

 

Key Responsibilities:

 

  • Process between 30 and 50 orders per day.
  • Keep customers informed about their order status and delivery time frames.
  • Make adjustments to repeat orders as needed.
  • Handle customer inquiries and resolve issues promptly.
  • Maintain accurate records of customer interactions and transactions.
  • Coordinate with other departments to ensure timely order fulfilment.
  • Provide feedback on the efficiency of the customer service process.
  • Assist in the development and implementation of customer service policies.

 

Requirements:

 

  • Experience working in a fast-paced customer service team.
  • Strong communication and interpersonal skills.
  • Ability to multitask and manage time effectively.
  • Proficiency in using customer service software and tools.

 

For more information call 01270 589 943 or email Lilyj@kpir.co.uk 

INDCOM

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted

 

Apply for this job:

Click here to apply for this job.

 Call ‘Lily James’ on: 01782712230
Email here

Job ref: 93900