Account Manager

Competitive Salary + Benefits

Monday to Friday 

Runcorn 

Are you a commercially savvy relationship-builder with a passion for client success? We’re partnering with a leading service provider to recruit a Key Account Manager who will take ownership of strategic client portfolios, ensuring operational excellence and driving commercial growth.

he Role

As a Key Account Manager, you’ll be the primary point of contact for a select group of high-value clients. You’ll oversee service delivery, manage financial workflows, and lead performance reporting—all while identifying opportunities to expand services and deepen client relationships.

Responsibilities

• Manage quotations, invoicing, and certification processes with precision and timeliness.
• Lead applications for payment and ensure alignment with contract terms.
• Monitor account performance against KPIs and SLAs, delivering monthly reports and insights.
• Chair client review meetings and act as the escalation lead for any service issues.
• Collaborate cross-functionally with Finance, Operations, Compliance, and Sales.
• Drive cross-selling initiatives and contribute to strategic business growth.

Key Metrics

• Quotation-to-order conversion rates
• Timeliness and accuracy of financial documentation
• Client satisfaction and complaint resolution
• Revenue target achievement
• SLA/KPI compliance

What We’re Looking For

• Strong commercial and financial acumen
• Advanced Excel and PowerPoint skills
• Exceptional organisational and time management abilities
• Proven relationship management experience
• A proactive, detail-oriented mindset with a passion for continuous improvement
• Confident communicator with presentation experience

Why Apply?

This is a fantastic opportunity to join a dynamic team where your expertise will directly impact client success and business performance. If you thrive in a fast-paced, client-focused environment and love turning challenges into opportunities—this role is for you

Call Leanne 01270 589943 or send your CV to leanne@kpir.co.uk

INDCOM