Production Office Coordinator – 18-Month Fixed-Term Contract (Maternity Cover)
Location: Newcastle-under-Lyme
Hours: Monday to Friday, 8:30 AM – 5:00 PM
Salary : £25,500 per annum

Role:
Our client is looking for an experienced Production Office Coordinator to join their team on a fixed-term, 18-month contract, covering maternity leave. This role is ideal for someone with experience in administration and quotations.

Key Responsibilities:

• Provide administrative and clerical support to the Production Office team
• Manage email correspondence across multiple inboxes
• Process despatch orders and ensure timely and accurate updates to the Production Planner
• Maintain the 52-week planner, ensuring compliance with company schedules
• Ensure all paper and digital records are maintained in compliance with office procedures and the Data Protection Act
• Use Sage for the following tasks:
• Amend operation tasks and book in completed orders
• Process stock transfers
• Generate purchase orders
• Follow company policies and procedures at all times
• Provide excellent customer service, answering phone calls
• Communicate effectively with internal teams, external visitors, and other offices
• Maintain high-quality spreadsheets for tracking and reporting purposes
• Process orders and manage customer deliveries
• Liaise with procurement and logistics teams to ensure timely order placement and delivery
• ensuring quality standards are adhered to
• Provide general clerical duties as needed

Skills and Experience Required:

• Proven administrative experience in an office-based role
• Strong organizational skills with attention to detail
• Proficient in Microsoft Office (Word, Excel, Outlook) and Sage
• Excellent communication skills, both telephone and interpersonal
• Ability to work independently within a multi-functional department
• Ability to foster good working relationships with clients, colleagues, and external partners
• Strong customer service focus, both internal and external
• Ability to work under pressure and meet deadlines
• Comfortable managing difficult calls and customer inquiries
• Flexibility with working hours when needed
• Well-spoken, confident, and professional in manner

Interested? Call Maria on 01782 712230 or email MariaP@kpir.co.uk for more information. 

INDCOM