What does flexible working mean for the retail sector?
Flexible working is reshaping the retail sector by offering not just part-time hours but amended start and finish times, job shares, hybrid working, flexi-time and compressed hours. The key to flexible working in the retail sector is adapting to the work forces requirements whilst also enhancing operational efficiency and growth, making it work for everyone.
What are the benefits of flexible working in retail?
- Flexible working can help retailers attract and retain staff, particularly in a sector with high turnover.
- Happy employees can lead to increased productivity and a better overall work environment.
- As a result of happier employees, the company’s reputation as a desirable workplace is continually building and attracting great candidates within the industry.
- The ability to attract a wider pool of candidates who either crave a better work-life balance or would otherwise be unavailable due to caregiving responsibilities or childcare restrictions.
- Flexible working could also foster inclusion and diversity within the workplace.
Overcoming challenges
It’s clear that there are many benefits of flexible working in this sector, but like anything there are also challenges. When implementing flexible working two essentials are communication and ensuring great customer service. Regular staff training maintains high levels of customer service as well as great communication and organisation. Clear and concise handovers allow staff to stay in the loop and setting regular check-ins and team building exercises is a great way to keep teams connected and motivated.
With business technology expanding rapidly, now is a great time to support your business with technology whilst supporting your workforce with flexible working arrangements.
Be tech savvy
Helpful business technology that could be useful for your business include:
- Cloud based systems and remote access
- Smart workforce management and scheduling
- Performance and productivity tracking systems
- Training and onboarding tools and technology
- Cyber security
- IT support
- Communication and collaboration platforms
Need help recruiting the right people?
Contact our Team for a free, no obligation chat about how KPI can help your business acquire new talent.
Fran Webb – FranW@kpir.co.uk
Lawrence Maxfield – LawrenceM@kpir.co.uk
