Trainee Account Manager

Permanent

Crewe

Full Time

We're looking for a motivated and enthusiastic Trainee Account Manager to join a growing team in Crewe. This is a fantastic opportunity for someone who enjoys building relationships, solving problems, and delivering excellent customer service while developing a career in account management.

Key Duties

• Work alongside Account Managers to provide day-to-day support across a portfolio of client accounts.
• Produce client reports, presentations, and business insights using company data.
• Help coordinate client projects, ensuring work is completed on time and to a high standard.
• Keep client information and account records accurate and up to date within the CRM system.
• Act as a first point of contact for customer queries, resolving issues where possible and escalating when required.
• Build positive relationships with clients by delivering a professional and responsive service.
• Identify opportunities to improve processes and enhance the overall client experience.
• Support the wider team with internal projects, meetings, and business initiatives.
• Take an active approach to learning and developing your account management skills.

Skills & Experience

• Excellent communication skills, both written and verbal.
• Confident building and maintaining strong relationships with clients.
• Well organised with the ability to prioritise a varied workload.
• Comfortable analysing information and presenting it clearly.
• Proficient in using AI tools and technology to support daily tasks and improve efficiency.

If you're looking to start or develop your career in account management and want to join a supportive, forward-thinking business, we'd love to hear from you.

If you are interested in this position please apply directly or you can email your CV over to EllieC@kpir.co.uk.

INDCOM