Motor Trade Insurance Account Handler – Hybrid | Permanent | Crewe 

£30,000 - £35,000 PER ANNUM 

Are you an experienced insurance professional with a passion for delivering outstanding client service? We’re recruiting for a Motor Trade Insurance Account Handler to join a thriving team in Sandbach, offering hybrid working after a successful onboarding period.

This is a fantastic opportunity to work in a dynamic, client-focused environment where your expertise in motor trade insurance will be valued and rewarded.

Key Responsibilities

• Prepare accurate quotations, renewals, and endorsements
• Place new and existing business in line with regulatory and internal procedures
• Manage a portfolio of motor trade insurance policies including commercial combined, property, liability, fleet, and more
• Advise clients on suitable products based on their needs
• Handle premium financing arrangements and resolve bad debt queries
• Ensure full compliance with FCA regulations and internal conduct policies
• Respond to and manage complaints professionally and in line with procedures
• Maintain high standards of customer service and client care
• Build and maintain strong professional relationships with clients and insurers
• Participate in training and development activities to enhance your skills

What We’re Looking For

• Proven experience in an insurance account handling role
• Strong understanding of motor trade insurance products
• Excellent customer service and communication skills
• Motivated, resilient, and target-driven
• Strong time management and organisational skills
• Experience using Acturis (CDL experience is a bonus)
• Knowledge of regulated selling processes

What’s On Offer

• Competitive salary based on experience
• Hybrid working options after initial onboarding
• Company pension scheme
• Generous holiday allowance
• Life assurance
• Ongoing training and development
• Supportive team environment with opportunities for progression

If you're ready to bring your insurance expertise to a role where you can make a real impact — we’d love to hear from you.

Leanne 01270 589943 or email your cv to leanne@kpir.co.uk

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