Customer Service Administrator

Location: Penrhyndeudraeth

Salary: £30,000 per annum,

Duration: Temporary, 3-6 months

Hours: Monday – Friday, 8am – 4.30pm

We’re delighted to be supporting our client in Penrhyndeudraeth, who are looking for a proactive Customer Service Administrator to join their team on a temporary basis. This role is ideal for someone with strong communication and organisational skills who thrives in a fast-paced environment. You’ll be responsible for processing orders, managing customer and supplier communication, and supporting smooth day-to-day operations.

Key Responsibilities:

• Accurately process customer orders in a timely and efficient manner
• Serve as the primary point of contact for customers and suppliers
• Collaborate with internal teams to manage order changes and communicate updates
• Coordinate dispatch schedules with third-party logistics partners
• Professionally handle customer inquiries and complaints
• Perform general administrative duties, including reporting, data entry, and documentation

Essential Skills and Experience:

• Demonstrated experience in customer service and administrative support
• Resilient, self-driven, and composed under pressure
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office and other business systems
• Strong problem-solving skills with the ability to investigate and resolve issues independently

If you are interested in this position please apply directly or email your CV over to EllieC@kpir.co.uk. You can also call Ellie on 01270589943.

INDCOM