Customer service

  • £9.50 - 10.00 per hour
  • Crewe, Cheshire, England
  • full-time

CUSTOMER SERVICE ASSISTANT

CREWE

£9.50ph

TEMPORARY CONTRACT, WITH A PERMANENT OPPORTUNITIES FOR THE RIGHT CANDIDATE!

SHIFTS – TUESDAY – SUNDAY

2PM – 10PM  

YOUR NEW COMPANY

KPI Recruiting are proud to be supporting on of a leading transport organisation based in the heart of Crewe. The business has invested in building the largest independently owned double-deck trailer fleet in the UK, they have an impressive portfolio of clients and their investment in will enable them to provide significant cost saving benefits to customers and deliver the highest possible service!

They have a high pallet capacity, which will not only reduce road miles but also minimises vehicle requirements and fuel consumption and as of April 2020 they have 45 new vehicles and they are continuing to thrive and develop and grow their team. And having over 100 years’ experience in the sector they are at the forefront of their industry.

YOUR NEW ROLE

Due to their continued growth and success, my client has a vacancy for a Customer Service administrator to join their team on a temporary-permanent basis. You will be joining a team of 6 staff who work rotational shifts of 2 – 10 / 10 – 6

Your duties will include (but are not limited to);

  • Monitoring customer calls and email queries
  • Scanning and matching proof of delivery notes
  • Processing daily paperwork for all sites
  • Retrieve POD’s from customer portals
  • Reporting on discrepancies and checking all paperwork is correct

YOU WILL BE

To be successful in this role the ideal candidate will have excellent communication skills, be able to investigate and resolve queries, have good attention to detail and proficient on systems. You must be able to multi task and work in a busy environment where you will work to deadlines and timescales. Previous working knowledge of logistics or transport would be advantageous!

Free onsite parking and a salary increase after 12 weeks.  

Call the Commercial team today on 01270 444 037 or email Jodiej@kpir.co.uk

Job ID: 4549867 / Job Reference: JJcs

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