Technical Support Engineer (Electronics)

Northwich
Full-time | Permanent
£28,000 – £32,000 per annum

About the Role

We are recruiting on behalf of a well-established engineering business that designs and manufactures specialist scientific and industrial instruments used worldwide.

They are seeking a Technical Support Engineer with strong electronics knowledge to provide expert support on their products. This role focuses on assisting customers with technical queries, fault-finding, and ensuring equipment performs to the highest standard.

Key Responsibilities

• Provide technical support to customers via phone, email, and remote tools
• Troubleshoot and diagnose issues with electronic instruments and circuit boards
• Investigate and resolve hardware and software faults efficiently
• Support customers with installation, operation, and maintenance queries
• Carry out root cause analysis and recommend preventative solutions
• Assist with testing and fault-finding on returned or in-house equipment
• Maintain clear and accurate records within the support system
• Work closely with engineering teams to improve product reliability and performance
• Deliver basic guidance or training to customers when required

Requirements

• Degree (or equivalent experience) in Electronics or a related discipline
• Strong knowledge of analogue and digital electronics and circuit boards (essential)
• Experience in fault finding, technical support, or electronics repair
• Ability to diagnose issues at component and system level
• Good communication skills, with the ability to explain technical issues clearly
• Self-motivated and able to work independently

Benefits

• 25 days holiday plus bank holidays
• Christmas shutdown
• Workplace pension scheme
• Half-day finish on Fridays
• Free on-site parking
• Discounted gym membership (WorkFit programme)
• Company social events

Apply Now

To apply, send your CV to leanne@kpir.co.uk
or call 01270 589943 to speak directly with Leanne for more information.

INDCOM