METERING TEAM LEADER | BURY | up to £33,000 per annum + annual bonus | Monday to Friday 8:30am to 5pm

KPI Recruiting have partnered with a highly established company based in the Bury area, who are currently expanding their Metering department. If you are an analytical and detail-oriented professional looking to secure a new opportunity in a supportive, reputable and growing business, this may be the perfect role for you!

You will be…

• Lead, manage and develop the Metering Team to deliver operational excellence.
• Plan, prioritise and coordinate team activities to meet service targets and performance KPI’s.
• Oversee the successful onboarding of EXISTING portfolio and report on all our current data, resolving any anomalies on both a small and large scale.
• Develop, implement and continuously improve robust operating procedures and controls.
• Monitor performance data and provide analysis to drive efficiency and service improvements.
• Ensure compliance with industry regulations, safety standards and company policies.
• Act as a key escalation point for complex metering issues and customer service challenges.
• Provide strategic input to support business growth, system improvements and process innovation.
• Deliver regular performance reporting and operational insights to the management team.

The successful candidate will have…

• Strong, confident leadership abilities.
• Ability to motivate, develop and support team members to achieve both individual and team objectives.
• Skilled in conducting constructive performance conversations and managing underperformance professionally.
• Strong decision-making capability, particularly when handling escalations or operational challenges.
• Commercially aware, with the ability to balance customer service excellence with business objectives.
• Able to work under pressure and manage competing priorities effectively
• Resilient and adaptable in a fast paced, evolving regulatory and operational environment.
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Benefits include; 33 days holiday inc. bank holidays, early finish Friday, on site gym, onsite parking, 10% annual bonus, career progression, staff social events and much more…

APPLY NOW! or contact the Commercial Team on 01942 597215 GemmaP@kpir.co.uk