Position: NetSuite Administrator
Location: Bolton
Employment Type: Full-Time, Permanent
Work Arrangement: Office-Based (with the option for 1 day per week remote work)

Salary: Negotiable, Dependent on Experience

Working Hours: Monday to Friday, 9:00 AM – 5:00 PM

We’re looking for someone to take care of our NetSuite system, which runs our Ecommerce, Retail, and Wholesale operations. You’ll be the go-to person for anything NetSuite, helping the business run smoothly and making sure our system grows with us.

You’ll report to the Head of Business Solutions and work with teams like Finance, Operations, Merchandising, Retail, and Wholesale. You’ll also help write clear instructions and guides for how the system works.

Who you are:

• You like solving problems and figuring out why things aren’t working.
• People in the company come to you with NetSuite questions, and you’re comfortable helping them.
• You can handle a fast-moving environment with changing priorities.
• You like writing instructions and sharing knowledge.
• You can turn business problems into system solutions.

What you’ll do:

NetSuite Management

• Keep NetSuite running smoothly and make sure data is correct.
• Help users when they get stuck or have questions.
• Build custom reports and searches for the business.
• Do daily checks, fix problems, and manage big data updates.
• Help Finance with month-end processes.
• Work with third-party support for bigger system changes.
• Manage user access and permissions.
• Train and guide staff on how to use NetSuite.

Integrations

• Watch and fix connections between NetSuite and other systems (like Shopify, Loop Returns, and warehouses).
• Test new system setups and improvements.
• Track inventory and make sure stock numbers match across systems.

Improvement & Documentation

• Find ways to automate or improve processes in NetSuite.
• Write clear guides and instructions on how the system works.
• Set up NetSuite to make work faster and easier.

Working with Other Teams

• Work with Finance, Operations, Merchandising, Retail, and Wholesale to make NetSuite work for them.
• Collaborate with external partners to keep systems working well.

What we’re looking for:

• 2–3 years of hands-on NetSuite experience in a medium or large business.
• Comfortable with custom reports and searches.
• Experience in a business with Ecommerce, Retail, and Wholesale channels.
• Basic understanding of Finance/Accounting.
• Experience with logistics and warehouse systems (3PL/WMS).
• Strong Excel and data skills.
• Detail-oriented and good at solving problems.
• Good at working with other people.
• Can work independently in a fast-paced environment.