Pastoral Support Officer

A welcoming and inclusive infant school in Manchester is looking to appoint an experienced Pastoral Support Officer to play a key role in improving attendance, strengthening family engagement, and supporting pupils with additional social, emotional and behavioural needs.

This is a rewarding opportunity for a proactive professional who thrives in a busy school environment and is passionate about removing barriers to learning from the earliest stages of education.

Salary: £24,000 – £30,000 (depending on experience)
Contract: Term time only (39 weeks)
Working Pattern: Full-time, Long-term

About the School :

The school benefits from :

• Extended wraparound care
• A richly diverse school community
• A significant number of pupils requiring additional support
• An established internal SEND provision
• A strong focus on behaviour support and early intervention

The environment is fast-paced and collaborative, requiring staff who are adaptable, calm under pressure, and committed to safeguarding and inclusion.

The Role

You will be instrumental in promoting positive attendance, safeguarding vulnerable pupils, and working in partnership with families and external professionals. This role combines strategic oversight with hands-on pastoral care.

Key duties include:

• Monitoring, analysing, and improving attendance and punctuality
• Leading first-day response procedures and conducting home visits where required
• Meeting with parents/carers to address attendance and wellbeing concerns
• Working alongside external agencies and the Local Authority
• Supporting children presenting with SEMH and complex behavioural needs
• Acting as Deputy Designated Safeguarding Lead
• Managing safeguarding referrals and maintaining accurate electronic records
• Contributing to multi-agency meetings
• Supporting children in crisis and delivering targeted emotional interventions
• Supporting cared-for children and tracking progress targets
• Promoting a nurturing, safe school culture

You will also contribute to wider school life, including supporting at lunchtimes and on educational visits where necessary.

About You : We are looking for someone who brings both experience and empathy.

Essential requirements:

• HNC/HND qualification (or equivalent)
• Experience supporting children with SEMH, SEND, or complex needs
• Strong safeguarding knowledge and confidence managing concerns
• Experience working directly with families
• Resilient, calm, and solution-driven mindset

Desirable:

• Postgraduate study in Educational Psychology or a related field
• Early Years or infant school experience
• Experience implementing attendance strategies and interventions

Interested?

If you are a motivated pastoral professional ready to support vulnerable pupils and help families overcome barriers to education, we would love to hear from you.

Register today to receive full details of the school and application process.