SERVICE DELIVERY COORDINATOR

Location: Bury
Salary: £27,000 per annum
Job Type: Full-time, Permanent

Benefits: 25 days holiday + Bank holidays, Pension contribution, Onsite fitness facilities, Free parking, yearly bonus and flexitime

Are you a confident and approachable individual with a “can-do” attitude? Do you thrive in a fast-paced environment and enjoy building strong relationships with clients and colleagues alike? If so, we’d love to hear from you!

An award-winning and industry-leading company, established in 2001, is looking for a Service Delivery Coordinator to join their growing team. With a reputation for excellence and innovation, the business offers a supportive work environment and real opportunities for professional growth.

Key Responsibilities:

• Acting as the primary point of contact between customers, key accounts, and the business
• Administering changes of tenancy in line with agreed Service Level Agreements (SLAs)
• Resolving billing issues accurately and efficiently
• Liaising with management agents and notifying them of any relevant issues
• Managing tasks and communications in line with required timescales
• Attending offsite meetings as a representative of the business

What We’re Looking For:

• A confident, self-motivated individual with strong communication skills
• Someone who is highly organised and able to manage multiple priorities
• A team player with a proactive, positive approach to problem solving
• Previous experience in a customer-facing or coordination role is desirable

This is a fantastic opportunity to be part of a well-established and respected organisation that values its people. If you’re looking to make a real impact and grow your career, apply today!

Katys@kpir.co.uk

INDCOM