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Your specialist commercial recruitment partner
KPI Commercial is a well-established office recruitment agency who have helped build teams, source managers and recruit staff since 2008. As part of the KPI Recruiting group we supply staff solutions for some of the UK’s biggest brands from our 9 regional offices across the UK, recruiting for:
- Short & long-term temporary roles
- Permanent positions
- Temp to perm jobs
- Fixed-term contracts
The jobs market has changed. Recruitment is tighter and more competitive than ever before with candidates demands altering significantly in the last five years. With KPI Commercial's recruitment process outsourcing, you can navigate the new recruitment landscape and access people who are not always available on the open jobs market.
With experienced recruiters, huge social networks, powerful search technology and unique pools of candidates, KPI Commercial has the power to find your ideal applicants.
We work hard understand your vacancy and your business, so we can find best fit candidates with the right skills, personality and culture to fit in with your existing team and values. Our comprehensive recruitment process ensures we find the right candidate for your business. KPI Commercial’s skilled teams will guide you through the recruitment journey from start to finish to ensure your hiring process is as effective as possible:
- skills gap analysis
- salary benchmarking
- creating job specifications
- candidate attraction campaigns
- interviewing techniques
- candidate feedback
- onboarding
Available vacancies include; Administrators, Accounts, Credit Control, Purchase Ledger, Finance Controllers, Marketing Assistants, Executives and Managers, Data Entry, Receptionists, Customer Service Advisors, Business Development Executives, Team Leaders, HR, Sales Executives, Managers, Health & Safety, Payroll, Buyers, Compliance, Personal Assistants, Stock, Quality, Transport and many more.
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Sales Executive
Sales Executive | Wigan | Permanent | Up to £35,000 DOE + Uncapped Commission
KPI Recruiting have partnered with a Wigan based company who are looking to expand their sales department. Working in a collaborative team of five, you will be growing the client base by building impactful relationships with new clients across the UK. This is an exciting opportunity for a seasoned sales professional who is keen to make the role their own!
You will be:
- Making outbound calls to new and prospective clients following initial appointment/survey pre-arranged by the telemarketing team to further introduce company services and understand client requirements
- Providing a consultative approach to new and existing clients to understand their needs and requirements, helping them reach their ‘ultimate goal’
- Creating and delivering proposals to prospective clients following surveys of their business properties – outlining benefits of services and products
- Representing the business through telephone, face to face (in person & virtually) and email communications
- Attending company sales meetings and training sessions to improve knowledge and to share best practise within a team environment
- Providing competitor analysis through effective questioning and research
- Ensure compliance with company rules and regulations
- Attending customer meetings generated by our telemarketing teams with the aim of building relationships and closing deals
- Generating leads through referrals and networking opportunities
- Managing own pipeline through the CRM database to maximise opportunities, tracking and maintaining regular contact to stay up to date with pending projects & deals
- Completing admin duties in-line with your role and responsibilities
You will have:
- Minimum 2 years’ experience working in an office / field sales role
- Excellent verbal and written communication skills
- Consistent and proven over achiever with the motivation to earn “what you deserve”
- Self-motivated, organised, and detail oriented
- Consultative selling style with the ability to deal with customers at various levels
- Proficient in MS Office products (Word, Excel, Outlook, Teams) and CRM systems
You will get:
- Competitive base salary
- Uncapped monthly commission
- Company pension scheme
- Free onsite parking
- Progression opportunities
- 20 days holidays plus bank holidays
If this sounds like the perfect career move for you then APPLY NOW!
INDCOM
Transport Administrator
Transport Administrator (Pallet force)
Location: Stoke
Hours: Monday to Friday, 10am - 7pm
Salary: Up to £28,000 per annum
Role Overview:
Our client is currently looking for a highly organised and proactive Transport Administrator to join their busy and dynamic Pallet force Transport Operations team.
This is a fantastic opportunity to join a well-established logistics business, where you'll play a key role in supporting the day-to-day coordination of their transport network. The successful candidate will be instrumental in ensuring smooth warehouse operations, timely deliveries, and high levels of customer service.
Key Responsibilities:
- Coordinate daily transport schedules, managing both deliveries and collections to ensure timely and cost-effective operations
- Prepare and verify all necessary transport documentation, including load sheets and delivery notes, ensuring accuracy and compliance
- Communicate regularly with drivers to monitor progress, provide updates, and manage returns or changes to planned routes
- Serve as a key liaison between drivers, warehouse staff, and partner depots, managing communications via phone and email
- Deliver responsive and professional customer service, addressing queries and resolving issues in a timely manner
- Support operational planning by assisting with resource allocation, including driver scheduling and vehicle availability
- Monitor daily activities to identify and respond to any transport disruptions or issues, escalating when necessary
- Undertake general administrative support for the transport team and assist with tasks delegated by management
Required Skills and Qualifications:
- Previous experience in a transport or logistics administration role, ideally within a fast-paced environment
- Good understanding of driver hours regulations and Working Time Directive compliance
- Confident communicator with excellent interpersonal and customer service skills
- Capable of handling multiple tasks and deadlines, with strong time-management abilities
- Competent in using IT systems, with the ability to learn new software quickly
Other information:
- We offer a highly competitive salary
- 25 days annual leave, plus 8 bank holidays
- Company Pension Scheme
- Discount platform - including top retailers
- Full training and support
- Cycle to work scheme
- Regular engagement initiative including treat days!
- Learning Management System for continuous learning
- Mental health forum in place to support with well being
- Rewards & recognition
Interested? Call Maria on 01782 712230 or email MariaP@kpir.co.uk for more information.
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Installations & Data Administrator
Installations & Data Administrator | Bury | up to £28,000 per annum + annual bonus | Monday to Friday 8:30am to 5pm
Are you an analytical and detail-oriented professional looking to secure a new opportunity in a supportive, reputable and growing business? If so, KPI Recruiting have the perfect role for you!
As an Installations & Data Administrator, you’ll be…
- Acting as the main point of contact for managing accurate data and supporting the operational efficiency across the business
- Liaising with clients to coordinate installations, provide data updates and handle queries regarding meter issues
- Communicating closely with internal and external teams to coordinate diaries and ensure appointment accuracy
- Tracking data using various systems and functions to maintain accurate data flows
- Manage meter reading rejections and industry file flows to support accurate billing
- Collaborate with cross-functional teams to identify and fix data discrepancies
- Maintain excellent customer service standards internally and externally
What We’re Looking For:
- Experience in energy supply sector operations or metering data management is highly desirable!
- System savvy with the ability to navigate Excel and analyse data, including the use of VLOOKUPS and Pivot Table functions
- Strong attention to detail and problem-solving mindset
- Excellent communication skills and ability to work collaboratively with internal and external stakeholders
What We Offer:
- Up to £28,000 per annum DOE
- Yearly bonus scheme
- 25 days holiday plus bank holidays
- Early Finish Fridays!
- On-site gym and free parking
- Opportunities for career progression
- Employee wellness programme and social events
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Customer Service Advisor
Customer Service Advisor | Bury | £25,000 per annum + yearly bonus | Monday to Friday 8:30am to 5pm
Are you an experienced customer service professional ready to take the next step in your career? If you have previous experience working in an office based customer service role, we want to hear from you!
KPI Recruiting are working with a highly reputable, growing company based in Bury, who are looking to expand their existing team of twelve in the Customer Service department.
You’ll be the first point of contact for their customers, providing support, resolving queries, and ensuring a high standard of service delivery.
Key Responsibilities:
- Handling inbound calls and emails from business customers
- Resolve customer queries efficiently and professionally
- Maintain accurate records of interactions using our in-house CRM system
- Sending emails to clients to provide updates regarding ongoing queries
- Work collaboratively with internal teams to resolve complex issues
- Support the team in meeting service targets and KPIs
What We’re Looking For:
- Previous experience working in a collaborative customer service department, with the ability to communicate with customers via both written and spoken methods
- B2B customer service experience is highly desirable!
- A problem-solving mindset with strong attention to detail
- Comfortable working in a fast-paced, customer-focused environment
- IT literate and quick to learn new systems
What We Offer:
- 25 days holiday plus bank holidays
- Early Finish Friday!
- On site gym
- Free on site parking
- Annual bonus – company and individual performance based
- Opportunities for career progression
- Employee wellness programme and social events
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Sales & Customer Service Administrator
CUSTOMER SERVICE & SALES SUPPORT | NR STANDISH | £26,000 PER ANNUM
Hours of Work: Monday to Friday 8.30am to 5pm (Fully office based)
KPI Recruiting are working on an exclusive basis with a highly reputable manufacturing company who are looking to expand their Sales Support department. You will be acting as first point of contact for customers with enquiries relating to new and existing orders. The successful candidate will have strong customer service experience, be able to communicate across all levels and be IT savvy with the ability to pick up new processes and systems with ease.
Your Role:
- Taking inbound calls on reception from a range of clients and customers, handling enquires relating to order requirements, and transferring calls through to other departments as required
- Monitoring shared and individual email inbox efficiently, responding to and following up on enquiries in an informative, professional manner
- Processing orders, liaising closely with warehouse department to coordinate stock availability – often handling specialised, bespoke orders
- Scheduling repair and service bookings into production diary efficiently, providing updates to customers and processing payments accordingly
- Inputting and updating data to reflect any changes, maintaining accurate records
- Generating and sending invoices to customers, working closely with accounts dept
The Ideal Candidate:
- Working experience in a sales support / customer service administration role
- Excellent communication skills with the ability to liaise with a range of stakeholders
- Experienced in navigating various systems including MS Outlook and Excel
- Sage 200 experience highly desirable
Benefits include: 23 days holiday + bank holidays, free on-site parking, yearly bonus, staff social events, pension scheme, collaborative team working environment, progression opportunities and more…
Interested? Apply NOW! KatyS@kpir.co.uk
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Production Operative
PRODUCTION OPERATIVE
RUNCORN
£24,500
35 HOURS PER WEEK 3PM - 11PM
We are looking for a reliable and detail-oriented Production Operator to join our dynamic team. This role will primarily support operations within a cleanroom environment, ensuring the safe and efficient production of high-quality products. However, the role is not limited to cleanroom tasks and may include broader production support as needed across different areas of the facility.
Key Responsibilities:
Operate manufacturing equipment and follow SOPs within a cleanroom setting, maintaining strict hygiene and safety standards.
Assemble, inspect, and package products with a strong focus on quality control and consistency.
Perform in-process checks, complete production documentation accurately, and report any variances or deviations.
Support material handling, product labeling, and stock movement as part of the production flow.
Assist in cleaning and maintaining production areas, equipment, and workstations.
Collaborate with cross-functional teams including Quality, Maintenance, and Warehouse for seamless operations.
Adhere to all health, safety, and environmental policies and procedures.
Flexibly rotate between departments or tasks outside the cleanroom as needed to support overall production goals.
Key Skills & Experience:
Prior experience in a cleanroom or regulated production environment is preferred.
Strong attention to detail and commitment to quality standards.
Ability to follow instructions, SOPs, and complete documentation accurately.
Good communication skills and a team-player attitude.
Physically fit and able to stand for extended periods or lift moderate weights.
Willingness to work flexible shifts or overtime, if required
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career progression and development.
- A supportive and inclusive working environment.
If you are a results-driven leader with a passion for production excellence, we’d love to hear from you!
Call Leanne on 01270 589 943 or email leanne@kpir.co.uk
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Transport Planner
TRANSPORT PLANNER
LEIGH
£28,000 - £30,000
Are you an experienced transport planner?
Do you consider yourself to be a strategic thinker?
KPI have partnered with a well known logistics firm and are seeking an experienced Transport Planner to join the growing team. You will play a key role in coordinating efficient, cost-effective transport solutions that keep our operations running smoothly.
Key Responsibilities
-
Plan and schedule vehicle routes to meet delivery deadlines and service levels; pallet network planning
-
Liaise with drivers, warehouse staff, and customers to ensure effective communication and smooth transport operations.
-
Monitor transport costs and identify opportunities for improvement.
-
Maintain accurate records using transport management systems (TMS).
-
Ensure compliance with all relevant legislation, including driver hours and health & safety.
-
Handle unexpected issues such as route changes, breakdowns, or delays in a calm and solution-focused manner.
What We’re Looking For
-
Proven experience in a transport planning or logistics coordination role.
-
Strong geographical knowledge and route planning skills.
-
Excellent communication and problem-solving abilities.
-
Proficient with transport management systems and Microsoft Office.
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Knowledge of transport legislation and driver compliance.
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Ability to work under pressure in a fast-paced environment.
Please can you call Lily on 01942 597 215 or email Lilyj@kpir.co.uk
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Customer Service Advisor
Customer Service Assistant
Location: Winsford, Cheshire
Duration: Temporary - Permanent
Hours: Monday-Friday, 8AM-4PM, 2 weekends a month
Pay rate: £12.21ph
Key Duties
- Responding to customer queries and resolving customer issues
- Processing orders and handling returns
- Providing delivery information and liaising with couriers
- Working as part of a team to provide a positive customer experience
Key Skills Required
- Strong communication skills including a natural telephone manner
- Good listening skills
- Experience of communicating at all levels
- Previous customer service experience is advantageous
- IT literate
For more information apply directly, email your CV over to EllieC@kpir.co.uk or call Ellie on 01270589943.
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Sales Administrator
My client has been established for over 30 years and are an ever expanding manufacturing firm. They have an excepetional reputation within their industry, and are looking for a vibrant and professional candidate, with a can-do attitude to join the existing team.
As a Sales Representative, you will play a key role in the sales department, assisting customers, and managing sales inquiries.
- Act as the first point of contact for customer inquiries, delivering prompt and efficient assistance to address questions and resolve issues.
- Provide support to customers through various channels including online in-store, email, and phone to ensure a high level of satisfaction.
- Schedule and manage repair bookings, collaborating with engineering and testing departments to ensure timely and efficient service.
- Organise and finalise trade deals, negotiate terms, and ensure all related documentation is completed accurately.
- Use computer software for inventory management, sales processing, and customer relationship management, maintaining accurate records and data.
- Work independently and collaboratively with the sales team and other departments to achieve company goals and improve service delivery.
- Confidently and accurately measure customers for drysuits, including handling made-to-measure orders with precision.
- Demonstrated experience in a customer service role with a proven track record of delivering high-quality support.
- Familiarity with Sage 200 and computerised order processing is highly desirable.
- Excellent communication with the ability to engage effectively with customers.
- Proficiency in Outlook, Microsoft Word, and Excel is essential.
- Strong organisational and multitasking skills to manage multiple responsibilities efficiently.
- Ability to rapidly acquire new skills and knowledge related to products and services.
- Capable of working both independently and as part of a team, contributing to overall company objectives.
- Strong problem-solving skills and meticulous attention to detail.
- Proactive, customer-focused attitude with a commitment to delivering exceptional service.
- Confident and professional telephone manner, ensuring clear and courteous communication.
23 days +8 days Bank Holidays
Senior Hospitality and Events Manager
Senior Hospitality and Events Manager
Location: Stoke
Hours: Monday to Friday, 9am – 5.30pm
Salary: £45,000 per annum
Role Overview:
We’re recruiting on behalf of a leading national firm seeking a confident, experienced Senior Hospitality & Events Manager to lead its growing team. This pivotal role oversees the delivery of high-quality hospitality and events across a national office network, ensuring every internal and client-facing experience reflects premium standards and genuine care.
This is an ideal opportunity for a relationship-driven leader with a passion for service excellence and operational coordination.
Key Responsibilities:
- Overseeing and mentoring the Hospitality & Events team, fostering a collaborative culture focused on service excellence and accountability
- Deputising for the Group Hospitality Manager by providing direction, handling queries, leading meetings, and maintaining strategic alignment during absences
- Assisting in shaping and executing the national hospitality and events strategy in line with business goals and brand values
- Overseeing smooth, high-standard delivery of hospitality and events across all locations
- Acting as a key contact for stakeholders, suppliers, and clients with confident, professional communication
- Embedding a people-first approach that prioritises trust and meaningful engagement
- Using systems like Zendesk, Outlook, and booking tools to manage activity efficiently while maintaining a personal touch
- Leading the planning and execution of major hospitality campaigns, events, and bespoke experiences
- Overseeing procurement, supplier relationships, and logistics to ensure consistency and value
- Managing resources and aligning delivery with demand to ensure consistency and continuous improvement
- Ensuring adherence to hygiene, food safety, and risk procedures, and identifying training needs across the team
Required Skills and Qualifications:
- Able to communicate confidently with stakeholders, clients, and team members
- Proficiency with booking, inbox, and project tools to enable efficient, people-focused service
- Able to deliver seamless operations
- Strong logistical, time management, and admin skills
- Experience managing budgets and supplier contracts with commercial awareness
- Proficiency ensuring compliance with food hygiene and health & safety standards
Interested? Call Meg on 01782 712230 or email MegW@kpir.co.uk for more information.
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