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Your specialist commercial recruitment partner
KPI Commercial is a well-established office recruitment agency who have helped build teams, source managers and recruit staff since 2008. As part of the KPI Recruiting group we supply staff solutions for some of the UK’s biggest brands from our 9 regional offices across the UK, recruiting for:
- Short & long-term temporary roles
- Permanent positions
- Temp to perm jobs
- Fixed-term contracts
The jobs market has changed. Recruitment is tighter and more competitive than ever before with candidates demands altering significantly in the last five years. With KPI Commercial's recruitment process outsourcing, you can navigate the new recruitment landscape and access people who are not always available on the open jobs market.
With experienced recruiters, huge social networks, powerful search technology and unique pools of candidates, KPI Commercial has the power to find your ideal applicants.
We work hard understand your vacancy and your business, so we can find best fit candidates with the right skills, personality and culture to fit in with your existing team and values. Our comprehensive recruitment process ensures we find the right candidate for your business. KPI Commercial’s skilled teams will guide you through the recruitment journey from start to finish to ensure your hiring process is as effective as possible:
- skills gap analysis
- salary benchmarking
- creating job specifications
- candidate attraction campaigns
- interviewing techniques
- candidate feedback
- onboarding
Available vacancies include; Administrators, Accounts, Credit Control, Purchase Ledger, Finance Controllers, Marketing Assistants, Executives and Managers, Data Entry, Receptionists, Customer Service Advisors, Business Development Executives, Team Leaders, HR, Sales Executives, Managers, Health & Safety, Payroll, Buyers, Compliance, Personal Assistants, Stock, Quality, Transport and many more.
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Work Planner and Administrator
Work Planner & Administrator
£25,000 to £27,000 per annum
Full-Time | Permanent
Woore
Excellent Benefits
The Opportunity
We’re working with a well-established and fast-paced service organisation seeking a proactive Work Planner & Administrator to join their national operations team. This is a fantastic opportunity for someone with strong scheduling experience and excellent organisational skills to play a key role in coordinating field service activities across the UK.
The Role
You’ll be responsible for planning and scheduling external engineering teams, managing reactive and scheduled service requests, and ensuring smooth communication between clients, engineers, and internal teams. This role demands a high level of attention to detail, geographic awareness, and the ability to adapt quickly to changing priorities.
Key Responsibilities
- Plan and coordinate national field service visits
- Manage reactive requests and scheduled bookings
- Maintain engineering diaries and ensure paperwork/parts are ready
- Liaise with internal and external teams to resolve issues
- Deliver excellent customer service and clear communication
- Organise workloads efficiently and improve procedures where possible
What You’ll Bring
- Experience in a similar planning/scheduling role
- Excellent geographic knowledge
- Strong communication and multitasking skills
- Proficiency in Microsoft Office
- Ability to prioritise and manage a dynamic workload
- A team-focused, flexible, and proactive mindset
Ready to Apply?
If you’re organised, motivated, and thrive in a fast-paced environment, we’d love to hear from you. Apply today to take the next step in your career.
Send your CV to leanne@kpir.co.uk or call 01270 589943
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Systems Administrator
Systems Administrator
Sandbach - Hybrid
Competitive Salary + Benefits
Full-Time | Permanent
About the Opportunity
We’re working with a globally recognised organisation seeking a talented Systems Administrator to join their dynamic IT team. This is an exciting opportunity for someone with a strong technical background and a passion for improving systems and processes through data-driven solutions.
The Role
As Systems Administrator, you’ll be responsible for maintaining and enhancing internal IT systems, supporting business efficiency, and delivering insightful reporting using Power BI. You’ll collaborate with internal teams and external suppliers, contribute to IT projects, and help train users on new tools and dashboards.
Key Responsibilities
- Manage IT access for starters, leavers, and role changes.
- Troubleshoot software issues and liaise with suppliers.
- Test and maintain software across regional offices.
- Develop system enhancements and customisations.
- Support IT projects focused on business process improvement.
- Create and manage Power BI dashboards and reports.
- Deliver end-user training on Power BI tools.
- Assist in maintaining IT systems alongside senior IT managers.
- Build strong working relationships across the business.
- Promote and uphold company values and behaviours.
Ideal Candidate Profile
Essential Skills & Experience:
- Experience in software maintenance and administration.
- Proven background in systems administration or working with logistics/finance software.
- Ability to create dashboards and reports using Power BI.
- Familiarity with SQL, JSON, XML, and SAP Crystal Reports.
- Understanding of Power Apps, Power Automate, and BPA Codeless Platforms.
- Strong problem-solving and analytical skills.
- Ability to convert large volumes of data into clear, accurate reports.
- Adaptability and focus on meeting deadlines.
Desirable Attributes:
- Experience working in an SME with a global presence.
- Exposure to implementing new software and IT applications.
- Business awareness and a collaborative mindset.
- Friendly, approachable, and motivated to grow professionally.
- Strong communication skills and a can-do attitude.
What’s on Offer
- A collaborative and forward-thinking work environment.
- Opportunities for professional development and career progression.
- Flexible working arrangements.
- The chance to work on impaction global IT projects.
Interested?
If you’re ready to take the next step in your IT career, we’d love to hear from you. Apply today or contact us for a confidential discussion. Leanne 01270 589943 or leanne@kpir.co.uk
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Junior Account Manager
Junior Account Manager
Location: Stoke-on-Trent (Hybrid )
Salary: Up to £26,000 (dependent on experience)
Hours: 37.5 hours per week, Monday to Friday, 9am–5pm
The Role:
Our client is looking for an enthusiastic and motivated Account Executive to join their busy, forward-thinking commercial team.This role is ideal for someone who thrives on building strong relationships, providing outstanding service, and supporting key client projects from start to finish.You’ll work closely with Account Managers to ensure all client activity runs seamlessly, deadlines are achieved, and expectations are exceeded. This is a varied and rewarding opportunity to join a collaborative and supportive team that’s passionate about continuous improvement.
Responsibilities:
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Act as a key point of contact for clients, handling day-to-day communications and requests
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Develop and nurture strong working relationships with both clients and internal departments
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Support Account Managers with the coordination and delivery of projects, campaigns, and client initiatives
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Maintain accurate records of all client activity, from briefing and scheduling through to delivery and invoicing
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Oversee daily workflows and assist in ensuring all operational processes run efficiently
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Produce and update regular reports, presentations, and data insights for internal and external use
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Work alongside colleagues in operations, planning, and data teams to achieve the best possible outcomes for clients
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Identify and suggest improvements to enhance service quality and internal processes
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Contribute to the achievement of financial and performance objectives, including revenue and profitability targets
Key Requirements:
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Strong communication skills and the confidence to build lasting professional relationships
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Excellent attention to detail and organisational ability, with a proactive and positive mindset
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Comfortable managing multiple projects and deadlines in a fast-paced setting
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A commercially aware approach with good analytical and problem-solving skills
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Proficiency in Microsoft Office tools (especially Excel, Word, Outlook, and PowerPoint)
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A flexible, can-do attitude and the ability to adapt to changing priorities
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A full UK driving licence and access to a vehicle would be beneficial
Interested? Call Maria on 01782 712230 or email MariaP@kpir.co.uk
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CRM Systems Officer
CRM Systems Officer
Location: Hanley
Hours : Monday to Friday ,8am – 4pm
Salary: Up to £27,000
The Role:
Our client is seeking a proactive and detail-oriented Digital & CRM Systems Officer to take ownership of their CRM and digital infrastructure.This role is key to ensuring the smooth operation, accuracy, and continuous improvement of the organisation’s CRM platform and related systems. You’ll play a vital part in maintaining high-quality data, supporting internal teams with reporting and automations, and helping to enhance the digital experience for both staff and members.The position also involves coordinating general IT support, working with third-party providers, and driving forward digital best practices across the business.
Key Responsibilities:
- Oversee daily CRM administration, including user permissions, access controls, and configuration
- Ensure all data is accurate and up to date through regular maintenance, duplicate checks, and validation
- Create and maintain dashboards, reports, and KPIs that provide actionable insights for internal teams
- Support the development of automated workflows to streamline key business processes
- Document and produce clear user guides and quick-reference materials to support system users
- Serve as the first point of contact for all CRM and digital-related queries, escalating when needed
- Collaborate with IT partners to resolve technical issues efficiently and minimise downtime
- Set up new users with required accounts, permissions, and devices, ensuring smooth onboarding
- Maintain and update an accurate digital asset register, including devices, licences, and warranties.
- Support day-to-day technical requests, including troubleshooting common issues with Microsoft 365, Teams, and Wi-Fi connectivity
- Assist with technology setup and support during in-person or virtual events
- Support staff training and ongoing system learning to ensure confident and consistent CRM usage
- Cover aspects of the Data & Communications Team Lead’s responsibilities as needed for holidays or succession planning
- Uphold organisational values and contribute to a collaborative and forward-thinking team culture
About you:
- Take ownership of assigned duties and deliver work to a high professional standard
- Adhere to all company policies, quality procedures, and security protocols
- Actively participate in meetings, training, and performance reviews
- Represent the organisation positively when interacting with members, partners, or external stakeholders
- Be flexible and willing to support colleagues or take on additional duties as required
Interested? Call Maria on 01782 712230 or email Mariap@kpir.co.uk
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Purchasing administrator
Purchasing Administrator
Location: Congleton
Duration: Temporary - 3 Months
Hours: 34.5 hours per week
Pay Rate: £13.30 per hour
KPI Recruiting are currently seeking a Purchasing Administrator to join one of our valued clients based in Congleton. This is a fantastic temporary opportunity for an organised, dependable individual who enjoys working within a supportive team environment and takes pride in accuracy and attention to detail.
Key Duties
- Accurately raise and load purchase orders onto the internal system
- Maintain and update purchasing records, ensuring all information is current and correct
- Place orders with suppliers in line with company procedures and agreed lead times
- Proactively chase outstanding orders and confirm delivery dates to ensure smooth supply chain operations
- Communicate with suppliers to resolve any discrepancies, delays, or issues promptly and professionally
- Support the purchasing team by monitoring stock levels and ensuring key materials are ordered on time
- Assist with general administrative duties such as filing, document management, and data entry
- Collaborate effectively with colleagues across departments to maintain an efficient workflow and positive team environment
Key Skills Required
- Highly organised with strong attention to detail and accuracy
- Excellent communication skills, both written and verbal
- Ability to manage workload efficiently and work well under pressure
- Confident IT skills, with experience using spreadsheets and data input systems
- A team player with a calm, professional approach who doesn’t disrupt workflow
- Previous experience in a purchasing or administrative role is desirable
If you’re an organised and reliable individual looking to gain experience in a busy purchasing department, we’d love to hear from you!
If you are interested in this role please apply directly or email your CV over to EllieC@kpir.co.uk. You can also call Ellie on 01270 589943.
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Care CoOrdinator / Scheduler
CARE SCHEDULER/COORDINATOR
Golborne – Fully office based
Up to £32,000 DOE
Monday to Friday 9am to 5pm – 37.5hr per week
Our client are recruiting for a Care Coordinator to join their team on a full time basis, if you have experience working in the health and social care industry, and are experienced in managing communications and schedules in an office based environment, this may be the right role for you!
- Coordinate and schedule care visits using AccessPeople software to ensure smooth, timely delivery
- Communicate with caregivers, clients, and managers to manage rotas, resolve issues, and confirm details, via telephone and email
- Match clients with suitable caregivers based on needs and compatibility
- Maintain accurate records and update care plans as needs change
- Handle high volumes of calls and emails efficiently across the business
- Build and maintain strong relationships with managers, peers, clients, and families
Interviews taking place this week, so don’t miss out — apply or register your interest now!
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted
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Training Co-Ordinator
TRAINING COORDINATOR | BUXTON | 12 MONTH MATERNITY COVER
Monday to Friday 8am to 4:30pm – 40hr per week
£13.22 to £14.42 per hour – weekly pay!
KPI Recruiting have partnered with our long-standing client to hire an experienced Training Coordinator on a 12-month maternity cover contract. While this role is initially temporary, there is potential for a permanent position for the right candidate!
You will be…
- Coordinating and booking training courses, acting as the main point of contact
- Delivering inductions for permanent and temporary staff, ensuring all paperwork and equipment are provided – communicating with agency to coordinate training dates
- Monitoring training expiry dates and arranging timely refresher courses
- Managing learning platforms and updating training records and matrices
- Organising and maintaining training documentation for audits and compliance
- Liaising with departments to identify training needs and supporting staff development
- Supporting the creation and document control of SOPs
- Managing PPE and uniforms, including ordering, stock control, and distribution to staff, contractors, and visitors
- Handling general administrative tasks, including answering phones and assisting HR or H&S teams
- Maintaining and updating induction and training policies and procedures
You will have…
- Proven experience in a training coordinator role or similar, with excellent communication both written and spoken
- Reliable transport to the Buxton office daily
- Excellent attention to detail with the ability to navigate several tasks at one time
- Manufacturing background is highly desirable!
Apply or register your interest now!
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
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Warehouse Operative
Warehouse Operative
Location: Newcastle-under-Lyme
Hours: Monday to Friday
Salary: Up to £27,000
The role:
Our client is seeking an experienced Warehouse Operator to join their dynamic team. The successful candidate will play a key role in the efficient operation of the warehouse, ensuring all goods are received, stored, and dispatched accurately and safely.
Main duties:
- Receive and verify deliveries of incoming stock
- Store goods in a safe, accessible, and well-organised manner
- Conduct accurate and timely stock counts to ensure inventory precision
- Inspect all inventory for damage, faults, or discrepancies
- Report and escalate any errors or issues to the appropriate team members or departments
- Pick and prepare customer orders accurately and within required timeframes
- Assemble and reassemble product kits as required
- Perform stock rotation to ensure products with the shortest expiry dates are dispatched first
- Operate warehouse machinery safely and efficiently to complete daily tasks
- Carry out routine machinery maintenance in line with health and safety standards
- Fulfil designated First Aid and/or Fire Marshal duties as required
- Efficiently load and unload incoming and outgoing delivery vehicles
About you:
- Hold a full, clean UK driving licence
- Possess a minimum of 3 years' experience working within a warehouse environment
- Have at least 2 years of experience operating forklifts (FLT) and performing general warehouse duties
- Demonstrate strong communication and interpersonal skills, with the ability to work effectively with colleagues at all levels
- Be a collaborative team player, willing to support others to achieve shared goals and overall team success
- Exhibit excellent time management and organisational skills, with the ability to prioritise workload and meet deadlines
- Adhere to all Health & Safety policies and procedures to maintain a safe and compliant workplace
Interested? Call Esme on 01782 712230 or email on esmes@kpir.co.uk
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Customer Service Administrator
CUSTOMER SERVICE ADMINISTRATOR | BURY | FULL TIME, PERMANENT | OFFICE BASED
£25,000 per annum + 10% yearly bonus + excellent benefits!
Monday to Friday 8:30am to 5pm (37.5 hours per week)
KPI Recruiting are delighted to be partnering with a well-established business in the Bury area, who are seeking an experienced Customer Service Administrator to join their supportive and collaborative team on a full-time, permanent basis.
If you’re confident in communicating with business customers by phone and email, and take pride in delivering outstanding service, this could be the ideal opportunity for you.
You will be…
- Acting as first point of contact for business customers via telephone, email and live chat
- Providing excellent service to customers, efficiently handling queries and actioning account changes
- Managing shared email inbox and live-chat functions
- Collaborating with internal departments to effectively handle existing queries
- Updating internal systems accurately and efficiently, maintaining accurate records
You will have…
- A minimum of 12 months experience in a varied administrative, office based position
- Excellent attention to detail and communication skills, with the ability to liaise with stakeholders across all levels
- Reliable transportation to the Bury offices on a daily basis
- B2B customer service experience is highly desirable!
- IT literate and quick to learn new systems
Benefits; 33 days holiday inc. bank holidays, early finish Friday, on site gym, on site parking, 10% annual bonus, career progression, staff social events and much more…
APPLY NOW! or contact the Commercial Team on 01942 597215 / GemmaP@kpir.co.uk
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted
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Logistics Coordinator
Logistics Coordinator
Location: Stoke-on-Trent
Working Hours: Monday to Friday, 8:30am – 5:00pm
Salary: £25,000 per annum
About the Role:
An exciting opportunity has become available for an organised and detail-oriented Logistics & Operations Coordinator to join a busy and growing team. The role focuses on coordinating daily logistics activities, ensuring smooth movement of goods, and maintaining excellent communication between customers, suppliers, and internal teams.
Main Duties:
- Keep accurate documentation and records across all logistics activities
- Monitor and uphold company health & safety processes
- Manage import and export paperwork, ensuring compliance with regulations
- Handle customer and supplier communications in a professional, timely manner
- Process purchase orders, match supplier invoices, and update internal systems
- Arrange transport and deliveries with third-party couriers and hauliers
- Support operational teams to ensure deadlines and targets are met
- Review supplier performance and address any delivery or service issues
- Investigate and resolve logistics-related queries or non-conformances
- Raise and follow up on claims or discrepancies with transport partners
About You:
- Excellent organisation skills with strong attention to detail
- Confident communicator with great customer service skills
- Proactive, dependable, and able to prioritise tasks effectively
- Strong IT skills, including Microsoft Word, Excel, and Outlook
- Experience using stock or order management systems (advantageous)
- Understanding of import/export logistics and documentation (beneficial)
Interested? Call Maria on 01782 712230 or email Mariap@kpir.co.uk
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