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First class recruitment for admin, customer service and accounts personnel.
Available vacancies include; Administrators, Credit Control, Purchase Ledgers, Finance Controllers, Marketing Assistants, Data Entry Staff, Receptionists, Customer Service Advisors, Business Development, Team Leaders, HR Officer, Sales Executives, Account Managers, Office Managers, PAs.
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Purchasing Assistant
PURCHASING ASSISTANT
SKELMERSDALE - FULLY OFFICE BASED
MON – FRI 9AM - 5PM
UP TO £25,000 DOE
KPI Recruiting are working in conjunction with an established firm based in Skelmersdale. Due to consistent growth and expansion, we are recruiting for a Purchasing Assistant to join the team working alongside the Purchasing Manager.
Duties will include:
- Maintaining strong relationships with suppliers via telephone and email
- Management of internal database and spreadsheets
- Monitoring supplier performance
- Negotiating prices with suppliers to ensure goods are purchased at optimum price point
- Ensuring stock amounts are maintained and logged on system accurately
- Raising purchase orders for goods
You will need to have;
- Experience in Purchasing Assistant role or equivalent
- Strong organisational skills with the ability to multitask and prioritise tasks
- Ability to liaise with stakeholders at all levels
- Excellent communication skills
- SAP experience preferred
For more information call Katy on 01942 597 215 or email KatyS@kpir.co.uk
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Customer Service Administrator
Customer Service Administrator
Location: Festival Park, Stoke-on-Trent
Duration: 3-6 months
Hours: Monday – Friday, 9AM-5PM
Salary: £11.64PH
Key Duties
- Providing admin support for Internal Account Managers and Installations Planners and Schedulers
- Take ownership of assigned tasks, manage customer expectations and ensure consistent and clear communication with both colleagues and customers
- Acting as a point of contact for customers, clients or suppliers via email, over the phone or in person and resolve administrative problems where possible.
- You will contribute to team effort by accomplishing related results as needed.
- Together with the internal sales team, you will build, develop and promote collaborative relationships with clients, establishing their requirements and managing expectations.
- Liaising with all internal departments including our subcontract network you can ensure efficient, timely and accurate project delivery and the achievement of maximum commercial success.
- Work collaboratively with finance to enable month end reporting by providing information to ensure the accounts will be accurate, complete and on time
For more information apply directly, email your CV over to JessicaG@kpir.co.uk or call Jessica on 01782 712230
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Administrator
Administrator
Location: Tunstall, Stoke-on-Trent
Duration: Temporary – Permanent
Hours: Monday – Friday, 8-4:45
Salary: £11-12PH
Key Duties
- Schedule service and repair jobs for Engineers and add to planners
- Liaising with customers and tenants daily
- Typing up related paperwork and updating spreadsheets
- Log further work/parts required, update with costs and contact customers to arrange
- Order materials and pass all relevant paperwork to the Warehouse.
- Complete monthly valuations and raise invoice(s)
- Deal daily with tenant queries and assist Contract Managers wherever necessary
- Make sure Engineers Work Planners are full on a daily basis
- Receive material invoices from suppliers and update costings database
- Process engineers out of hours/call out timesheets and related paperwork and pass for payment
- Assist with day-to-day administration of the Office. Any other reasonable duties
For more information apply directly, email your CV over to JessicaG@kpir.co.uk or call Jessica on 01782 712230
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Customer Service Administrator
CUSTOMER SERVICE ADMINISTRATOR
CREWE
£21,255
PERMANENT POSITION
Are you a service orientated, customer focused candidate looking for the next career challenge? I am recruiting on behalf of a leading healthcare provider based in the heart of Crewe, who provide a first-class service to patients across the UK. They employ over 200 people in the UK and this role will be based at the newly refurbished headquarters in Crewe, Cheshire.
Your new role:
As a Customer Service Administrator, you will need to be focused, service orientated and empathetic with ideally a background in healthcare or customer experience. This is a pivotal role, as you provide first line customer support to patients, carers, hospital staff and other NHS professionals as you will be a telephony-based role where you will be providing first line support via phone. We are looking for people who want a new opportunity within the world of Customer Service! You will be working for a well-established and reputable organisation in the Crewe who offer onsite parking and access to their new and well-maintained offices. This is an extremely busy and ever-expanding organisation, so it is a great opportunity to join the company with plenty of opportunity for development and progression and regular in-house training to further develop skills and knowledge is always available!
Key duties:
- Handling inbound calls from patients, relatives, carers and healthcare professionals
- Answering queries and troubleshooting device issues over the phone and email
- Receive patient referrals and setting up patients with new devices
- Managing device faults and scheduling technicians to jobs across the UK
- Accurately maintain and update patient and customer records
- Make outbound calls to patients to record compliance information
Key skills required:
- Strong communication skills including a natural telephone manner
- Good listening skills, really care about the customer and be resilient
- A can-do attitude
- Experience of communicating at all levels
- Experience of problem solving and resolving issues in a positive way
- Experience within a contact centre is desirable but not essential
- PC literate - using word, excel and outlook
- Administration skills and attention to detail
Full time- 37.5 hours per week. Hybrid work available after full training.
Company benefits include-Central location and close to local transport routes, 23 days holiday plus bank holidays, pension scheme AND A BLUE CARD MEMBERSHIP!
For more information call Leanne 01270 589943 (01782 712230 on Fridays) or email your CV to leanne@kpir.co.uk
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Service Administrator
We have a new and exciting opportunity for a Service Administrator to join a well-established and rapidly expanding company based in Warrington.
Job Description
- Answer, screen and direct telephone calls
- Administer company documentation for the Service Department
- Take ownership of the customer experience by building and retaining strong customer relationships
- Manage the scheduling of customer visits and prepare working schedules for external and internal Service Engineers
- Allocate repair visits appropriately, dependent on geographical location
- Generate and process engineers’ worksheets and produce corresponding invoices
- Process orders, service credits and return of equipment/spares for refurbishment
- Overall control and responsibility of demonstration equipment process
- Dispatch, follow up and process service contract renewals and new service contracts
- Prepare, dispatch and record service certificates
- Order parts, office equipment, supplies etc
- Liaise with suppliers and carriers where necessary
- Liaise with customers and other relevant parties to resolve queries
- Provide after sales contact with customers to identify customer satisfaction
- Promote the benefits of service contracts to customers in order to increase profit
- Identify and make recommendations to improve customer service
- Regularly review services provided relative to the specification of service providers
- Maintain Service Management System and Customer databases
- Assist the Management Team in the preparation of Service reports
- Provide general office support as and when required to ensure the smooth running of the Company
- Provide cover for other administrative and stores roles within the business
- Ensure regulations regarding health and safety and ISO are followed
- Adherence to all Company policies and procedures
- Any other relevant duties as required
The Successful Candidate
- Experience in similar Service Administration role
- Experience with Service Management Systems and Accounting software
- Previous administrative experience
- Computer literate
- Excellent planning skills
- Good verbal and written communication skills
- Efficient, accurate and professional telephone manner
- Good customer relationship skills
- Ability to manage self and time
- Ability to work as part of a team
- Attention to detail
- Able to work under pressure
- Excellent organisational skills
- Problem solving skills
- Flexible approach to work
- Health and Safety awareness
What’s On Offer
- Salary: £24,500
- Hours: 8:30am – 5pm Mon – Thurs / 8:30am – 4pm Friday
- Company pension
- Cycle to Work Scheme
- Free on-site parking
- Bupa Cash Plan
- Unlimited Tea & Coffee
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Temporary Receptionist
Our client is looking for a Temporary Receptionist to join a small and friendly team, you will cover 10 day's annual leave for a company based in Liverpool.
Duration: 1 Week – Starting Wednesday 27th March – Friday 5th April
Salary: £11.44 per hour
Hours: 9AM - 5PM, Monday to Friday
Location: North Liverpool
Job Description
- Based on front of house
- Managing a small switchboard
- Taking message
- Transferring calls
- General admin support where required
- Maintaining a tidy reception area
- Meeting and greeting guests
For more information or the chance to apply please call the office on 01925637871 or email your cv to LisaM@kpir.co.uk
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Hybrid Administrator
Our client, a well-established organisation in the Birchwood area is looking for a Hybrid Administrator to join a rapidly expanding team.
Job Description
- Build effective relationships with key stakeholders, both internally and externally
- Produce reports, briefings and information updates to a high standard within a limited timeframe
- PO, invoice and payment processing
- Deal with vendor queries on a daily basis and escalate to Service Delivery Manager where appropriate
- Liaise with different authorities
- Ensure all responses to the authority requests are completed within contractual timescales
- Prepare and provide any appropriate mitigation for any contractual non conformances
- Liaise with suppliers and subcontractors as required
- Creating and updating service user records
- Chasing against contractual deadlines and escalating same to Service Delivery Manager, head of Service Delivery and Head of Field Operations
- Ensure appropriate scheduling and prioritising of repairs and defects to internal and external operatives
- Ensure timely responses and updates are received from internal and external repairs operatives
- Ensure all property certifications for accommodation is present, in date and accurate
- Liaise with landlords, local authorities, contractors and internal staff
- Liaise with Property Negotiators and organise, schedule and chase outstanding works for the onboarding of new properties
The Successful Candidate
- Strong communication skills both written and verbally
- Strong Microsoft skills
- Successfully engage and create successful working relationships
- Effective and efficient time management skills with the ability to manage and deliver a variety of tasks
- The ability to prioritise own workload
What’s On Offer
- Salary: £24,000
- Hours: 8am - 4pm / 9am - 5pm
- 25 days holiday + bank holidays
- Hybrid
- Free onsite parking
- Company events
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Administrator
Position: Administrator
Location: Wilmslow – SK9
Currently recruiting for a well-established and national organisation who work on projects across the UK and Globally. The team is dedicated to delivering exceptional service and innovation in everything they do.
As the Office Administrator, you will play a crucial role in ensuring the smooth running of the office and providing comprehensive support to our management team. This is an exciting opportunity for an enthusiastic individual with excellent organisational skills and a positive attitude.
Duties Include:
- Processing orders
- Processing invoices
- Processing expenses
- Producing new or updating excel spreadsheets
- Typing e.g. letters, orders etc
- Producing new or updating existing literature
- Issuing and checking approved sub-contractors’ questionnaires
- Filing electronically and manually
- Answering the telephone and taking messages
Required Skills:
- Good computer skills including Outlook, Word, Excel, Power Point, Internet
- Organisation – time allocation, and numeracy
- Good communication skills including a confident telephone manner
- A desire to develop as a role and as an individual
- Experience or ability to assist with reporting systems
- The ability to problem solve
- The ability to manage tasks to achieve results
- Ability to engage positively with others
- Ability to priorities and achieve goals and deadlines
What’s On Offer:
- Salary: £24,000 - £28,000 DOE
- Hours: 08.30am till 05.00pm OR 8.00am till 4.30pm with one hour for lunch
- 22 days holiday per annum (+ public holidays)
- Company social events
INDCOM
Conveyancing Assistant
Our client is looking for an experienced Conveyancing Assistant to join a well-established Legal Firm based in Frodsham.
Job Description
- Supporting Head of Conveyancing with caseload from inception to completion
- Handling new business enquiries via telephone, email and web
- Navigating internal system efficiently
- Overseeing post completion matters
- Preparing, organising and storing information in paper and digital form
- Timely and accurately submitting of registrations to HMLR via online portal
- Experience using SDTR portal
Successful Candidate
- Previous experience working in a conveyancing team is essential
- Excellent communication skills both written and verbally
- Excellent time management and organisational skills
- Ability to manage own case lode
What’s On Offer
- Salary: up to £30,000 DOE
- Hours: 9am – 5pm, Monday to Friday
- Holidays: 25 Days + HB
- Other fantastic benefits
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Account Manager
Account Manager
Sandbach
Up to £35,000 DOE Plus Commission
Permanent Position
My client are a well established organisation that provide a range of IT support, hardware and cloud solutions to businesses across the UK. Due to continued success they are looking to recruit an Account Manager to join the team. We are looking for an outgoing, personable and professional individual to join the growing team of dynamic, fun and experienced individuals. You will be responsible for an established set of active accounts ensuring they are serviced, contacted and informed regularly whilst growing their commitment further by providing additional or new products to them in which you believe would be of service to their business. As an Account Manager you will have a strong understanding of the importance of offering sufficient and friendly advice and understanding individual needs in order to develop the customer base further and increase revenues.
This is a role which offers a generous starting salary, fantastic company benefits and a realistic and achievable commission structure which is uncapped! The company have a fantastic reputation where alot of their business has been gained on referrals.You will work with a range of existing businesses and seek the opportunities within those accounts as well as being assigned additional new incoming queries. Previous IT/Telecoms and Sales experience is required for this role
Key Duties:
- Building and maintaining client relationships
- Responding to queries by phone and email
- Upselling products and services
- Clearly communicating new product developments/initiatives
- Working to KPI’s and targets
- Ensure that all data is accurately entered and managed on the system
Skills Required:
- Previous sales/Account Management experience
- IT/Telecoms experience is essential
- Excellent communication skills and relationship building skills
- Able to work under pressure and within tight time frames
- Ability to achieve targets Good attention to detail
Company Benefits:
- Generous starting salary
- Uncapped commission structure
- Option to work from home 1 day per week
- Great working environment and culture
- Onsite parking
- Various incentives throughout the year
Hours: Monday-Friday 9am-5.30pm- Option to work from home 1 day per week
For more information call Jodie on 01782712230 or email your CV to jodiej@kpir.co.uk
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