Your specialist commercial recruitment partner

GERMAN SPEAKING CUSTOMER SERVICE ADVISOR | WIGAN| PERMANENT, FULL TIME  

Monday to Friday 8am to 4pm | 9am to 5pm  
Up to £28,800 per annum DOE

Are you fluent in German and English, looking for your next opportunity working within a collaborative and highly established organisation? Look no further!

You will be…

• Liaising with clients within the UK and German market, via telephone and email, offering exceptional service at all times
• Processing orders using SAP, liaising closely with internal departments to coordinate new and existing requirements
• Producing and following up quotations
• Creating shipment paperwork
• Liaising closely with the field sales department to coordinate new requirements
• Handling any order / account related issues, communicating any updates or issues back to customers

You will have…

• Fluent UK and German – written and spoken
• Strong communication and interpersonal skills
• Experience working in an office, offering excellent customer service

What You’ll Receive:

• Competitive holiday allowance with the option to buy up to 5 more holidays per year
• Hybrid working offerings – 2 days WFH per week
• Competitive pension contribution scheme
• Private medical insurance
• Volunteering and charity days
• Free on site parking
• Social events

Click APPLY NOW or send your CV and a brief cover letter to KatyS@kpir.co.uk explaining why you're the ideal candidate.

Please note: Due to the high volume of applications, only shortlisted candidates will be contacted directly by KPI Recruiting Ltd.

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Job Title: Transport Administrator ( Nights )
Location: NR Tarleton – Preston
Pay Rate: £13.50ph
Hours:  Night Shift – 4on / 4off ( 39hr per week – including weekends )

Are you highly organised, detail-oriented, and ready to take on a new challenge? We’re looking for a Transport Administrator to join our client. No previous logistics experience is required as training will provided on site.

Key Responsibilities:

• Working in a fast-paced transport office, supporting service delivery by managing out-of-hours solutions for key accounts
• Coordinating logistics, imports, exports, and express deliveries through internal systems and communication channels
• Managing customer accounts from the office, monitoring service level agreements and standard operating procedures to ensure full compliance
• Conducting handover meetings and status briefings with account management teams to maintain service continuity between shifts
• Tracking the progress of scheduled deliveries using internal software and ensuring timelines are met as per customer expectations
• Updating monitoring systems, inputting delivery notes, and maintaining accurate records of driver and vehicle availability
• Identifying and reporting potential service issues to account managers to prevent disruption to customer deliveries

What We're Looking For:

• Strong organisational and time management skills
• Excellent attention to detail and accuracy
• Great communication skills, both written and verbal
• A positive, can-do attitude and willingness to learn
• Previous admin experience is beneficial

Our client offers excellent benefits upon becoming a permanent member of the team, including; company healthcare scheme, company sick pay, free on-site parking, training and progression opportunities, holiday loyalty scheme and more…

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Warehouse Team Leader

Location: Meir

Duration: 3 months temporary to permanent

Hours: 4 on 4 off, 6am to 6pm

Rate: £13.99 per hour

The role:

We are seeking a motivated and reliable Warehouse Team Leader to join our clients’ dynamic team. In this role, you will be responsible for overseeing daily warehouse operations, ensuring efficient and accurate order fulfilment, and leading a small team of warehouse staff. You will coordinate tasks, maintain inventory accuracy, and ensure compliance with health and safety standards. The ideal candidate will have experience in warehouse operations, strong leadership skills, and the ability to work well in a fast-paced environment. If you're looking for an opportunity to take the next step in your career while contributing to the success of a growing team, we'd love to hear from you.

Main duties:

• Lead, motivate, and supervise warehouse staff to meet productivity and quality targets
• Delegate daily tasks and ensure workload is distributed evenly
• Oversee stock control and maintain inventory accuracy through regular checks
• Ensure accurate and timely picking, packing, and shipping of orders
• Enforce health and safety standards and conduct regular safety briefings
• Train new team members and provide ongoing coaching and development
• Identify and implement process improvements to enhance efficiency
• Monitor performance metrics and report on key performance indicators (KPIs)
• Ensure proper use and maintenance of warehouse equipment and report any issues
• Liaise with management, logistics, and other departments to coordinate operations
• Address and resolve issues related to inventory discrepancies or team performance
• Ensure all documentation, including shipping logs and inventory records, is accurate and up to date
• Maintain compliance with company policies and relevant regulations

About you:

• Team support and task coordination in a fast-paced warehouse environment
• Basic leadership skills with experience guiding small teams and delegating tasks
• Knowledge of inventory control practices, including stock checks and discrepancy reporting
• Familiarity with health and safety regulations and safe working procedures
• Hands-on experience with warehouse tools such as pallet trucks and barcode scanners
• Training and mentoring new staff on daily processes and safety guidelines
• Strong communication skills to support collaboration across teams and shifts

Interested? Call Meg on 01782 712230 or email MegW@kpir.co.uk

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ACCOUNTS ASSISTANT | NR GLAZEBROOK | 9-MONTH MATERNITY COVER
Monday to Friday, 8:00am to 4:30pm (Fully Office-Based)
Up to £27,000 per annum DOE

Are you an experienced Accounts Assistant looking for your next opportunity?

Our client, based near Glazebrook, is seeking a proactive and detail-oriented Accounts Assistant to join their small, supportive finance team on a 9-month maternity cover contract. This full-time, office-based role is ideal for someone who enjoys a varied workload and thrives in a collaborative environment.

You will be…

• Processing around 100 purchase invoices per week
• Maintaining accurate financial ledgers
• Performing bank reconciliations
• Preparing and submitting VAT returns
• Resolving finance-related queries from internal departments, external suppliers and customers 
• Assisting with credit control processes when required

You will have…

• Minimum of 2 years’ experience in an Accounts Assistant or Purchase Ledger role
• Proficient in financial software and confident using MS Excel
• A team player who is adaptable, organised, and able to manage multiple tasks
• Strong communication skills with experience liaising across departments, suppliers, and customers

What You’ll Receive:

• 25 days holiday plus bank holidays (pro rata)
• Free on-site parking
• Company pension scheme

Click APPLY NOW or send your CV and a brief cover letter to KatyS@kpir.co.uk explaining why you're the ideal candidate.

Please note: Due to the high volume of applications, only shortlisted candidates will be contacted directly by KPI Recruiting Ltd.

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TRAINEE / GRADUATE SALES EXECUTIVE | CHEADLE HULME | PERMANENT

Monday to Friday 9am to 5:30pm (37.5 hours per week) 

£23,809 + monthly uncapped commission + quarterly bonuses!

3 weeks intensive on the job training provided to ensure you excel in this fantastic career opportunity!!

Our client is looking for driven, confident and highly motivated individuals to join their newly established sales department on a full time, permanent basis. This is an exciting opportunity for someone who is keen to kickstart their career in sales, full training will be provided!

With hands on training and support from the Head of Sales, you will be:

• Building and maintaining strong relationships with prospective clients through regular telephone and email communications
• Making outbound calls to prospects to market the business offerings and services
• Providing a consultative approach to gain a strong understanding of client requirements, and offering tailored services to match client needs, whilst offering exceptional customer service
• Building and maintaining a steady pipeline of sales opportunities, ensuring CRM database is kept up to date and accurate

NO SALES EXPERIENCE IS REQUIRED, AS FULL TRAINING WILL BE GIVEN AND WILL BE ONGOING FOR DEVELOPMENT!

You will:

• Be resilient, tenacious and driven with a positive energy
• Have strong willingness to grow, learn, and succeed in a fast-paced environment
• Be self-motivated with excellent communication and interpersonal skills, capable of engaging and building rapport with clients over the phone
• Hold strong organisational skills and attention to detail
• A passion for personal and professional growth

You will get:

• 28 days holiday including bank holidays
• Uncapped monthly commission (team and individual targets based), along with opportunity to earn a quarterly performance bonus!
• Performance based incentives including; Employee of the Month, High Achiever Awards and paid social events in the UK and abroad! 
• Comprehensive training and ongoing support to help you excel in your role
• Opportunities for career progression within a fast-growing company
• Free on-site parking

If you are a motivated individual looking to kick-start your career in sales, we would love to hear from you. Please APPLY NOW! or submit your CV and a cover letter outlining your interest in the role to katys@kpir.co.uk

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted by KPI Recruiting Ltd. 

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Finance Assistant

Location: Festival Park

Hours: Monday to Wednesday (21 hours per week)

Salary: £15.38 per hour

Duration: Temporary contract (Up to 3 months)

The Role:

We are working on behalf of a well-established client who is seeking a skilled and detail-focused individual to support their finance team with both purchase and sales ledger responsibilities. The successful candidate will work closely with internal systems and stakeholders to ensure the accurate processing and reconciliation of financial data, playing a key role in maintaining smooth integration between platforms, supporting month-end tasks, and contributing to overall operational efficiency and financial accuracy.

Main duties:

• Raise invoices in RM and ensure successful integration into Xero
• Process renewals in RM
• Manage accruals and prepayments monthly
• Generate debtor reports and chase overdue payments
• Create and send email reminders and statements to overdue accounts
• Reconcile balance sheet control accounts monthly
• Review nominal code entries weekly to ensure appropriate coding
• Check and clear suspense account entries daily
• Produce basic cashflow forecasts, including direct debits and regular monthly outgoings
• Process and reconcile project-related payments
• Perform monthly checks on VAT codes for compliance and accuracy
• Reconcile RM and Xero debtor balances weekly
• Support P11D reporting as part of payroll processes
• Produce financial reports, KPIs, and dashboards
• Assist with internal audits, including ISO documentation via Xero
• Manage deferred income schedules and journals
• Update and review budgets in Xero as required
• Assist with month-end close tasks and processes

Experience:

• Must have a minium of 1 year of experience in using the system Xero
• Pays close attention to detail
• Demonstrated history of consistently delivering exceptional service, supported by excellent interpersonal and communication skills
• Reliable, highly organised, and detail-focused, with a strong commitment to accuracy and precision in all tasks
• Proactive and adaptable, with a solution-oriented mindset and a collaborative, positive approach to teamwork and challenges

Interested? Call Maria on 01782 712230 or email MariaP@kpir.co.uk

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MATERIALS PLANNING COORDINATOR

£28,000

MONDAY – FRIDAY 8.15 – 4.30PM

KPI Recruiting have the pleasure of supporting one of our core clients with the recruitment of an experienced materials planning coordinator to join the existing team 2 you must be well organised, confident and proactive as you will be responsible for working to deadlines, ensure plans are executed, and adhering to all of our company policies and procedures.

DUTIES WILL INCLUDE;

• Plan the production of work and ensure customer delivery deadlines met
• Liaise with departments to ensure deadlines and timescales are met
• Work alongside and communicate with the planning department
• Record any production stock shortages
• Overseeing the live jobs, closing daily jobs and updating the closure report
• Amend production discrepancies
• Provide written communication
• Provide planning cover during absence/holidays
• Ensure adherence to the Company’s Quality Assurance Policies and Procedures
• Maintain compliance to appropriate standards
• Carry out work safely in the interests of other employees
• Following compliance in line with current legislation and Company Environmental, Health & Safety procedures

YOU WILL BE;  

• Experience within manufacturing production
• Strong eye for detail
• Excellent time management
• Have a strong ability to organise and prioritise tasks
• Ability to work under pressure
• Excellent communication skills
• Mathematics and English GCSE level or equivalent

CALL LILY OR LEANNE FOR MORE INFORMATION ON 01270 589 943 OR EMAIL YOUR CV TO LEANNE@KPIR.CO.UK 

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted

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Customer Service Advisor

Sandbach

£27,000 - £30,000 (DOE) + Bonus

Are you passionate about delivering exceptional customer service?

Do you thrive in a fast-paced environment?

Are you happy working in a team environment?

If so, we have the perfect opportunity for you. KPI Recruiting are looking for an experienced customer professional to join a small & friendly team. This is a fast paced environment, and will require a high level of accuracy as you will be processing high volumes of orders daily. We are looking for a dynamic, customer centric candidate, with a proven track record of accurate order processing and the ability to work to deadlines. 

Key Responsibilities:

• Process between 30 and 50 orders per day.
• Keep customers informed about their order status and delivery time frames.
• Make adjustments to repeat orders as needed.
• Handle customer inquiries and resolve issues promptly.
• Maintain accurate records of customer interactions and transactions.
• Coordinate with other departments to ensure timely order fulfilment.
• Provide feedback on the efficiency of the customer service process.
• Assist in the development and implementation of customer service policies.

Requirements:

• Experience working in a fast-paced customer service team.
• Strong communication and interpersonal skills.
• Ability to multitask and manage time effectively.
• Proficiency in using customer service software and tools.

For more information call 01270 589 943 or email Lilyj@kpir.co.uk 

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Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted

PART TIME ORDER PROCESSOR

CREWE

Monday – Friday 9AM – 3PM (30 HOURS PER WEEK)

£13.50 - £14.50PH **DOE**

KPI are supporting one of our large manufacturing clients, based in the heart of Crewe, for a new and exciting role based within the planning department. This role will form an integral part of the business, as you will be responsible for gaining information from various departments, working to strict deadlines and ensuring orders are amended.

• Liaising with various departments regarding orders
• Raise Instructions for customer orders
• Check information, ensuring all relevant documents are attached within strict deadlines
• Submitting jobs to the planning and production departments
• Liaise with the external Sales Manager and other team members regarding the order process
• Identify and process orders and stock discrepancies from customer schedules
• Administer relevant customer amendments to orders
• Monitor irregularities or changes
• Promptly respond to customer requests via email or phone; acknowledging emails within strict SLAs
• Prioritise workload in accordance with emails and calls received
• Building relationships with customers through regular telephone conversations and site visits
• Contact customers regarding payment of invoices
• Assist with continuous improvement projects, recommend potential improvements
• Ensure prompt and accurate filing of all customer orders and correspondence
• Ensure adherence at all times to the Company’s Quality Assurance Policies and Procedures
• Maintain compliance to appropriate standards, in line with current legislation and Company Environmental, Health & Safety procedures

SKILLS & EXPERIENCE

• Proven experience in order processing, customer service, or a related administrative role
• Excellent time management
• You must be assertive
• Be able to resolve conflict
• Excellent attention to detail
• The ability to work under pressure
• Willingness to learn
• The ability to prioritise tasks effectively
• Fast and accurate data entry skills.
• Good knowledge of Excel
• Confidence in email communication and good telephone skills.

For more information call Leanne on 01270 589 943 or email Leanne@kpir.co.uk

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted

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