About the Role

We are looking for a confident and versatile Administrator to support our Controls, Automation & Monitoring (CAM) Sales and Technical Team. This is an all‑round administrative role with a varied workload, including order processing, supplier communication, logistics queries, and occasional assistance with packing small items for despatch.

You will be working in a fast‑paced, demanding environment, so resilience and the ability to remain calm under pressure are essential. A friendly but firm approach is required to ensure tasks are completed promptly.

Key Responsibilities

• Process sales orders using our CRM system (Gold Vision)
• Liaise with clients and suppliers by phone and email
• Check stock availability and manage logistics queries
• Respond to non‑technical customer enquiries
• Assist the team by ensuring tasks are completed on time
• Occasionally leave the desk to help pack small items for despatch
• Work confidently and independently in a very busy department

About You

• Strong general administration background
• Confident communicator with a “get things done” attitude
• Fast, accurate keyboard and computer skills
• Experience with CRM systems (desirable)
• Ability to remain calm under pressure
• Background in manufacturing, electrical, or engineering environments (advantageous)
• Must be able to drive (no public transport available to the site)

What We Offer

• Flexibility to work contracted hours over 4 days (role‑dependent)
• 30 days holiday (including statutory), rising to 33 days after 1 year
• Annual business‑performance bonus (non-contractual)
• Auto‑enrolment pension: 5% employee contribution initially, then fully funded by the client after 3 years
• Private healthcare, critical illness cover and death in service (after qualifying period)
• Full product training provided
• Clear progression and training opportunities
• Modern, well‑equipped working environment
• Long‑serving workforce — 30% of employees have been with us 10+ years

Call Leanne 01270 589943 or email leanne@kpir.co.uk 

INDCOM