Assistant Store Manager - Cheshire Oaks Designer Outlet - £25-27 p/a

The Company

This elegent retailer makes beautiful, everyday clothing that forms the foundation of the modern luxury wardrobe. They have been trading for over 160 years, building a global reputation for uncompromising quality, timeless design, and luxury fabrics.

With timeless wardrobe classics are a part of Britain’s cultural heritage. We made some of the world’s earliest prodicts, with celebrity wearers. They have several stores in London, Tokyo and New York as well as being stocked in the top wholesalers globally.

Key Responsibilities

Leadership

Managing the store and employees, creating a positive and motivational environment, encouraging the team to generate sales and provide an exceptional client service

Creating an inclusive team environment and culture which celebrates differences and creates a supportive and productive environment

Exceeding store and personal targets and KPI’s

Supporting the learning and development of all team members, coaching, mentoring and leading for high performance.

Reaching out and maintaining a good relationship with local businesses and neighbours.

Responsible for hiring and terminating all store employees and managing team development to build a strong and diverse team from various backgrounds and skillsets.

Operations and Product

Drive store visual merchandising and product strategy ensuring the store is always presentable and according to merchandising standards

Promote and Lead for an exceptional client experience supporting team members to be at their best every day.

Analysing sales and key performance indicators and taking the required actions to drive these.

Administrative duties such as reporting daily sales figures to head office, organising the staff rota and payroll.

Responsible for store stock management (inventory counts, product deliveries)

Responsible for driving store marketing and VIP client relationships

Budget Responsibility

Accountable for controllable budget, Annual sales plan target, staffing hours

Experience and skills

Proven management experience within a luxury environment

Sales driven and results oriented – able to analyse selling reports, identify trends

Organised and service minded – a brand ambassador creating positive customer interactions to build loyalty.

Benefits

• based retail commission program and individual discretionary bonus based on achieving KPI’s
• of up to 50% on products on the website
• Uniform Allowance
• pension scheme