Claims Handler
Job ID: 5749942
Crewe, Cheshire, England
£11.05 - 11.05 per hour
Job Type: Full Time
Duties:
Claims Handler FTC
Location: Crewe, CW1
Duration: Temporary, 12 months
Hours: Monday – Friday, 9-5
Salary: £11.05PH
Key Duties
- Investigate and update claims
- Answering calls from customers regarding their claims
- Responding to customer queries in a professional manner
- Raising claims on the system
- Chasing up any paperwork which is needed to keep us legally compliant
- Ensure that all ‘fault’ claims are handled on time and effectively
- Gather information on all ‘disputed’ claims from instigation to conclusion
- Communicating with insurers on Payment Packs and correspondence for fault incidents (including advice when payment has been made)
- Working with third parties getting all relevant insurance details and communicate next steps
- Keep files updated with any relevant information / correspondence
Key Skills Required
- Previous customer service experience is essential
- Keen eye for detail - particularly with looking at costs
- Excellent time management skills (as claims are extremely time sensitive)
- PC literate including Word, Excel and Outlook
For more information apply directly, email your CV over to JessicaG@kpir.co.uk or call Jessica on 01782 712230
INDCOM
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Call ‘Jessica Grocott’ on: 01782712230
Email hereJob ref: JGCLAIMSHANDLER