CUSTOMER SERVICES ADMINISTRATOR – CHORLEY - C£24K – PERMANENT – FULL TIME

We are looking for a proactive and highly organised individual to join our clients team as a Customer Service Administrator.

This role is ideal for someone who thrives under pressure, is a strong team player, and has a willingness to learn and grow within a supportive environment. As part of a close-knit team, you will receive full training and the support you need to succeed.

Key Responsibilities:

• Handling a high volume of phone calls across various parts of the business
• Processing orders efficiently and accurately
• Managing four busy email inboxes
• Raising quotations and following up on them
• Responding to stock inquiries
• Coordinating and arranging deliveries
• Providing product or service information to customers via phone and email
• Keeping customers informed about the status of their orders
• Working with an in-house system and maintaining databases
• Sourcing new leads

The Ideal Candidate Will:

• Have previous experience in customer service or sales order processing
• Be able to prioritise workload and meet deadlines
• Demonstrate a strong work ethic and a positive attitude
• Be well-organised with great attention to detail

Desirable Experience:

• Proven experience in a Sales Administrator or similar administrative role
• Familiarity with CRM software
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
• Excellent communication and interpersonal skills
• Detail-oriented with high accuracy in data entry and record-keeping
• Ability to work independently and collaborate within a team

Benefits:

• On-site parking
• Company pension scheme
• Employee discount
• Casual dress on Fridays
• 23 days annual leave (plus bank holidays) - please note some leave is used for Christmas closure

Interested?? APPLY NOW! Katys@kpir.co.uk

INDCOM