INTERNAL SALES COORDINATOR

MONDAY TO FRIDAY, 8.30AM – 5PM

STOKE-ON-TRENT, ST4

£22,500 PER ANNUM + ANNUAL BONUS

KPI Recruiting are partnered with a global leading company based in Stoke-on-Trent! For over 20 years, our client has been a leading innovator in the construction sector and due to continued growth, they are looking for a driven and motivated Internal Sales Coordinator to join their busy team on a permanent, full-time basis.

The successful candidate will report to the Internal Sales Manager. As an Internal Sales Coordinator you will display a positive and polite manner towards customers and employees on a daily basis. Working within such a busy team, you will also be required to work collaboratively with other members of the department and showcase excellent communicative skills.

Duties include but is not limited to:

• Answering incoming customer queries
• Making outbound calls to new and existing customers
• Quoting for new and existing customers
• Be able to convert a cancellation back into sale
• Work towards daily targets and KPIs
• Work to monthly targets
• Follow up on customer leads from the daily pipeline and CRM system
• Follow up on any aged live orders on the system
• Research new projects and leads using Barbour ABI
• Record and input data into the CRM system
• Work closely with and maintain relationships with RSMs
• Keep up to date on product information and get involved in new product launches
• Arrange CPDs and organize them into the RSM diary
• Generally support the Customer Services, Operations, and Facades teams

Previous experience in a customer service background (1-3 years) is desirable.

Interested? APPLY NOW or alternatively contact Hannah at the KPI Recruiting Head Office on 01782 712 230.