Our client, a well-established organisation in the Woolston area is looking for an Out of Hours Service Coordinator to join a rapidly expanding team.

Job Description

• Build effective relationships with key stakeholders, both internally and externally
• Produce reports, briefings and information updates to a high standard within a limited timeframe
• PO, invoice and payment processing
• Deal with vendor queries on a daily basis and escalate to Service Delivery Manager where appropriate
• Liaise with different authorities
• Ensure all responses to the authority requests are completed within contractual timescales
• Prepare and provide any appropriate mitigation for any contractual non conformances
• Liaise with suppliers and subcontractors as required
• Creating and updating service user records
• Chasing against contractual deadlines and escalating same to Service Delivery Manager, head of Service Delivery and Head of Field Operations
• Ensure appropriate scheduling and prioritising of repairs and defects to internal and external operatives
• Ensure timely responses and updates are received from internal and external repairs operatives
• Ensure all property certifications for accommodation is present, in date and accurate
• Liaise with landlords, local authorities, contractors and internal staff
• Liaise with Property Negotiators and organise, schedule and chase outstanding works for the onboarding of new properties

The Successful Candidate

• Strong communication skills both written and verbally
• Strong Microsoft skills
• Successfully engage and create successful working relationships
• Effective and efficient time management skills with the ability to manage and deliver a variety of tasks
• The ability to prioritise own workload

What’s On Offer

• Salary: £25,480
• Hybrid
• Hours: 40 hours per week, 4pm 8am
• Shifts: 4pm - 4am / 8pm – 8am
• Weekend work on a rota basis
• 25 days holiday + bank holidays
• Free onsite parking
• Company events

INDCOM