Out Of Hours Service Coordinator
Job ID: 5748164
Woolston, Cheshire, England
£25k per year
Job Type: Full Time
Duties:
Our client, a well-established organisation in the Woolston area is looking for an Out of Hours Service Coordinator to join a rapidly expanding team.
Job Description
- Build effective relationships with key stakeholders, both internally and externally
- Produce reports, briefings and information updates to a high standard within a limited timeframe
- PO, invoice and payment processing
- Deal with vendor queries on a daily basis and escalate to Service Delivery Manager where appropriate
- Liaise with different authorities
- Ensure all responses to the authority requests are completed within contractual timescales
- Prepare and provide any appropriate mitigation for any contractual non conformances
- Liaise with suppliers and subcontractors as required
- Creating and updating service user records
- Chasing against contractual deadlines and escalating same to Service Delivery Manager, head of Service Delivery and Head of Field Operations
- Ensure appropriate scheduling and prioritising of repairs and defects to internal and external operatives
- Ensure timely responses and updates are received from internal and external repairs operatives
- Ensure all property certifications for accommodation is present, in date and accurate
- Liaise with landlords, local authorities, contractors and internal staff
- Liaise with Property Negotiators and organise, schedule and chase outstanding works for the onboarding of new properties
The Successful Candidate
- Strong communication skills both written and verbally
- Strong Microsoft skills
- Successfully engage and create successful working relationships
- Effective and efficient time management skills with the ability to manage and deliver a variety of tasks
- The ability to prioritise own workload
What’s On Offer
- Salary: £25,480
- Hybrid
- Hours: 40 hours per week, 4pm 8am
- Shifts: 4pm - 4am / 8pm – 8am
- Weekend work on a rota basis
- 25 days holiday + bank holidays
- Free onsite parking
- Company events
INDCOM
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Call ‘Hannah Baron’ on: 01925 637871
Email hereJob ref: LM - Out Of Hrs SC