Job title: Account Manager B2B

Location: Newcastle Under Lyme

Hours: Monday to Friday 9am – 6pm

The role:

Responsible for generating B2B income and achieving targets in the UK, you will source, promote, manage, and build relationships with UK-based businesses. The goal is to drive sales of our products, contributing to the growth of the company business and brand.

Main Responsibilities: 

• Engage with new clients via telephone, email, and digital communications such as Skype.
• Record communications and contact points in the CRM system.
• Maintain and update all client information in the CRM system.
• Negotiate sales-based pricing.
• Upsell products and build orders.
• Develop relationships and foster business growth.
• Monitor and increase sales levels to customers.
• Work towards KPIs to achieve sales targets.
• Visit clients when necessary for business development.
• Identify and engage new customers/clients.
• Build client profiles.
• Represent the company at UK exhibitions.
• Foster high levels of employee engagement and team spirit.
• Build trust and credibility to develop strong relationships with key stakeholders and managers.
• Complete sales orders and job cards for the warehouse as needed.
• Process orders when required.
• Conduct sales forecasting.
• Develop and maintain exceptional product knowledge to assist customers.
• Create bespoke stock offers for clients.
• Respond to inbound information requests.
• Proactively check shipment status and monitor deliveries.
• Work within operational structures for client services on advanced replacements.

About you: 

• Display a strong enthusiasm for driving business growth and expanding opportunities
• Demonstrate a proven track record of opening new accounts and driving sales performance.
• Be proactive, flexible, enthusiastic, and maintain a 'can-do' attitude while working collaboratively.
• Work efficiently under tight deadlines while maintaining the highest quality of work.
• Work effectively with relevant teams across different functions.

Interested? Call the team on 01782 712230 or email taraH@kpir.co.uk

INDCOM