Client Services Administrator

  • £23,264 per year
  • Stone, Staffordshire, England
  • full-time

CLIENT SERVICES ADVISOR

Location: Stone, Staffordshire

Hours: 5 on/5 off/4 on/5 off/5 on/4 off; 6:30am-6:30pm (40.25 hours per week)

Salary: £23,264 per annum (including 17% shift allowance)

My client currently has a fantastic opportunity for a proactive and friendly individual to join their client services team on a full-time permanent basis. This business is customer obsessed, as it is their absolute priority to put the customer first in everything they do – they want to be famous for delivering the best experience and wowing their customers!

Key responsibilities will involve:

  • Liaise with customers and other areas of the business to coordinate stock availability
  • Monitor outstanding queries and take relevant action via telephone and email in a professional and proficient manner
  • Proactive planning of stock collection and accurate maintenance of electronic POD storage
  • Investigate, action and resolve any unexpected arrivals and handover issues
  • Coordinate offsite transfers and assist with monthly stock takes
  • Maintenance of daily reports with accurate data entry

Required skills:

  • Excellent communication skills, with the ability to build rapport internally and externally
  • Passion to provide a high level of service face to face, over the phone and via email
  • A team player who can use own initiative as well as work alone in a fast-paced environment
  • Strong attention to detail with high organisational skills
  • Proven experience within a customer-focused environment

For more information on this great opportunity, please call the team on 01782 712230 or email SophieF@kpir.co.uk

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

Job ID: 4405071 / Job Reference: SF CLIENTSVCASSET

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