Client Services Administrator

  • £23,264 per year
  • Stone, Staffordshire, England
  • full-time


Location: Stone, Staffordshire

Hours: 5 on/5 off/4 on/5 off/5 on/4 off; 6:30am-6:30pm (40.25 hours per week)

Salary: £23,264 per annum (including 17% shift allowance)

My client currently has a fantastic opportunity for a proactive and friendly individual to join their client services team on a full-time permanent basis. This business is customer obsessed, as it is their absolute priority to put the customer first in everything they do – they want to be famous for delivering the best experience and wowing their customers!

Key responsibilities will involve:

  • Liaise with customers and other areas of the business to coordinate stock availability
  • Monitor outstanding queries and take relevant action via telephone and email in a professional and proficient manner
  • Proactive planning of stock collection and accurate maintenance of electronic POD storage
  • Investigate, action and resolve any unexpected arrivals and handover issues
  • Coordinate offsite transfers and assist with monthly stock takes
  • Maintenance of daily reports with accurate data entry

Required skills:

  • Excellent communication skills, with the ability to build rapport internally and externally
  • Passion to provide a high level of service face to face, over the phone and via email
  • A team player who can use own initiative as well as work alone in a fast-paced environment
  • Strong attention to detail with high organisational skills
  • Proven experience within a customer-focused environment

For more information on this great opportunity, please call the team on 01782 712230 or email

Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.

Job ID: 4405071 / Job Reference: SF CLIENTSVCASSET

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