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Sales Support Advisor


Job ID: 5966987

Crewe, Cheshire, England
£23k - 26k per year

Job Type: Full Time



Sales Support Advisor

Salary: £23,000 - £26,000 DOE plus monthly bonus

Location: Crewe

Role type: Permanent Position

Hybrid Role

KPI Recruiting are currently supporting with the recruitment of an experienced Sales Support Advisor to join a well established organisation based in Cheshire. My client are one of the UKs leading providers of vehicle service plans and warranties and work in close partnership with several automotive manufacturers and dealerships across the UK. This is a great opportunity to join a fresh thinking, innovative company with a great team and ‘family fun’ environment. The purpose of this role is to provide support to their clients and internal departments to fully enhance the client experience and maximise aftersales retention opportunities, utilising specialised and commercial expertise.


  • Work closely with all departments to ensure that the service you deliver to clients is of the highest level
  • Work in collaboration with the commercial teams to build and maintain relationships with dealer groups, manufacturers, and other third-party suppliers
  • Provide a proactive service to clients relating to the configuration and set up of the companies products
  • Accurately gather and implement requirements from clients utilising your expertise to offer solutions
  • Analyse data and trends utilising PowerBi reports
  • Support the business by identifying business risks and improving processes
  • Support the upkeep of training materials and process documentation

Key Skills :

  • Previous warranty experience
  • Account management experience
  • Proficient on systems
  • Be confident in problem solving and providing out of the box solutions
  • Proactive approach to work
  • Strong communication skills both written and verbal
  • Excellent attention to detail


  • Opportunity to work hybrid
  • Monthly bonus up to £150 per month
  • 25 days holiday increasing to a maximum of 32 days with service, plus bank holidays
  • Employee benefits scheme, including opportunity to purchase extra holidays, health cash plan, dental cover, travel insurance and life insurance
  • Employee recognition awards
  • Long service award scheme
  • Free onsite parking

For more information call Jodie on 01270 589943 or email your CV to jodiej@kpir.co.uk


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 Call ‘Leanne Dennis’ on: 01782 712230
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